Years of luxury sales experience
Crystal Ayres-Caban
Real Estate
Philadelphia,PA
Summary
Dynamic, results driven, client-focused leader. Recognized for consistently exceeding sales goals. Demonstrates high degree of expertise. Strategic planning and execution to enhance profitability, productivity and efficiency.
Overview
15
15
Work History
Vice President of Administration
Post Brothers Apartments
Philadelphia, PA
03.2021 - Current
- Created innovative solutions to streamline administrative activities and maximize efficiency.
- Analyzed financial statements and budgets to identify areas of improvement and cost savings opportunities.
- Cultivated strong relationships with internal stakeholders to facilitate collaboration across departments.
- Spearheaded first company-wide lease audit that uncovered loss of revenue of over $30,000.
- Develop and manage planning and execution of all lease agreements, ensuring the customer experience is optimized and key sales objectives are met.
- Created and implemented sales strategies for the leasing team to meet. Provided training and support.
- Conduct quarterly and annual performance evaluations for the management team. This includes completing the evaluation, conducting the evaluation meeting and calculating bonus and annual increase.
- Lead quarterly team building sessions with leasing managers.
- Ensures compliance with Fair Housing, HUD, ESA requirements.
- Liaison with the property management and leasing teams.
Sales Manager
Post Brothers Apartments
Philadelphia, PA
11.2010 - 03.2021
- Managed daily operations of sales department, including supervision of staff members.
- Tracked monthly sales to generate reports for business development planning.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Demonstrated ability and experience in building and leading high-performing teams, as evidenced by successful leadership roles at Post Brothers Apartments and Robbins Diamonds.
- Entrepreneurial mindset and hands-on leadership experience, demonstrated through achievements in driving sales growth and fostering a culture of excellence.
- Strong experience in strategic planning and execution, including developing and implementing sales strategies to exceed corporate goals.
- Excellent collaboration skills, as evidenced by successful collaboration with key stakeholders at Post Brothers Apartments.
- Strong verbal and written communication skills, demonstrated through effective communication with team members and stakeholders.
- Well-organized with the ability to multitask and manage shifting responsibilities in a dynamic environment.
Sales Associate
Post Brothers Apartments
Philadelphia, PA
06.2009 - 11.2010
- Drove sales to exceed set targets by more than 40%.
- Repositioned a distressed neighborhood by leasing up a new construction apartment building which brought up surrounding property values.
- Wrote Leasing Contracts.
- Provided a stellar property tour experiences for our clients.
- Planned Open House Events for residents
- Processed credit applications
Education
Bachelor of Science - Apparel And Accessories Marketing Operations
The Art Institute of Philadelphia
Philadelphia, PA07-2004
Skills
- Landlord Tenant Law
- Sales Operations
- Policy Development
- Data Management
- Team Building
Timeline
Vice President of Administration
Post Brothers Apartments
03.2021 - Current
Sales Manager
Post Brothers Apartments
11.2010 - 03.2021
Sales Associate
Post Brothers Apartments
06.2009 - 11.2010
Bachelor of Science - Apparel And Accessories Marketing Operations
The Art Institute of Philadelphia
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