Open To Work
Crystal Bailey
Bryan,United States
Work Preference
Job Search Status
Open to workWork Type
Full TimeSummary
Results-driven Operations Leader with expertise in high-volume healthcare settings, specializing in scheduling, workflow coordination, and cross-functional communication. Experienced in managing operational systems and enhancing service delivery in fast-paced environments. Proficient in logistics coordination, stakeholder engagement, and process improvement, aiming to apply comprehensive operational management skills in event coordination and university special events.
Overview
15
15
years of professional experience
Work History
Assistant Manager
University Health Services Pharmacy
College Station, United States
12.2021 - Current
- Coordinated inventory management to ensure optimal medication stock levels.
- Trained and mentored new pharmacy staff on procedures and software systems.
- Facilitated effective communication between healthcare providers and pharmacy staff to streamline operations.
- Developed training materials for staff development and continuing education.
- Supervised daily operations including scheduling shifts, assigning duties.
- Collaborated with management to develop strategic plans that align with business goals.
I.V. Pharmacy Technician
Baylor Scott & White Hospital
College Station, United States
12.2021 - 12.2022
- Assisted in preparing and compounding sterile IV medications, which ensured patients received safe and effective treatments on time.
- Collaborated with pharmacists and nurses to verify medication orders, streamlining processes and reducing patient wait times, which enhanced satisfaction during hospital stays.
- Maintained accurate inventory records and managed IV medication supplies to prevent shortages and support efficient pharmacy operations.
- Trained new pharmacy technicians on IV preparation protocols and safety measures, fostering team knowledge and compliance with hospital standards, which facilitated smoother onboarding.
Pharmacy Technician
Walgreens Pharmacy
Bryan, United States
10.2018 - 12.2020
- Assisted pharmacists in preparing and dispensing medications, ensuring accuracy in prescriptions which improved patient safety and reduced medication errors.
- Trained and supervised new pharmacy technicians, helping them quickly adapt to workflows and boosting team efficiency, which led to a reduction in customer wait times.
- Developed strong relationships with healthcare providers, facilitating better communication about patient needs, which enhanced overall service quality and satisfaction among customers.
- In charge of ordering pharmacy medications.
Assistant Manager Insurance agent
Insurance plus agencies, llc.
Alvin, United States
03.2011 - 08.2019
- Supported management of a team of five insurance agents to enhance team cohesion and performance.
- Conducted weekly training sessions aimed at improving product knowledge, which empowered agents to confidently sell insurance products and ultimately increased cross-selling opportunities.
- Developed and implemented a streamlined customer follow-up process, which enhanced client retention, ensuring that clients felt valued and engaged with our services.
- Collaborated with the marketing team to launch targeted campaigns, which attracted new clients and expanded our market reach, resulting in an increase in new policy sign-ups.
- Demonstrated proficiency in generating new auto insurance policies and efficiently processing payments for policy renewals.
- Performed extensive financial account searches and managed financial databases to ensure data accuracy and accessibility.
- Maintained utmost confidentiality of insurance files while meticulously managing and updating customer information.
Education
Bachelor of Science - Psychology
12-2027
Associate of Arts - Psychology
06-2026
Pharmacy Technician - Certificate -
12-2018
Skills
- Logistics Planning & Scheduling
- Pharmacy Operations
- Inventory Management
- Order Accuracy
- Inventory Tracking Systems
- Collaboration
- Team Management
- Training and Development
- Budget Management
- Data accuracy
- Problem resolution
- Customer Follow-up Processes
- Bilingualism
Personal Information
- Date of Birth: 09/12/93
- Nationality: American
Timeline
Assistant Manager - University Health Services Pharmacy
12.2021 - Current
I.V. Pharmacy Technician - Baylor Scott & White Hospital
12.2021 - 12.2022
Pharmacy Technician - Walgreens Pharmacy
10.2018 - 12.2020
Assistant Manager Insurance agent - Insurance plus agencies, llc.
03.2011 - 08.2019
Texas A&M University - Central Texas - Bachelor of Science, Psychology
Blinn Junior College - Associate of Arts, Psychology
Alvin Community College - Pharmacy Technician - Certificate,