Crystal Baker

I can achieve any situations that are thrown at me with professional attitude.

• I was a parts manager for Steubenville Truck Center for 23 years. I order Volvo,Cummins, Cat, Detroit, Fleetguard. I ordered bulk fast moving vendors parts. I have a high clientele. They want me to take care of their parts orders. I am knowledgeable with the parts. Understand what customers need even when they are not sure what the part is. I can give them advice about the repair and what else they may need to accomplish the job. I can up sale and have a high percent on the up sale. I am well know with the vendors and customers because of knowledge and friendliness. Maintain inventory levels, stocking shelves with new product.
• Investigated discrepancies between invoices and actual delivered items.
• Performed quality control inspections on incoming shipments of parts.
• Tracked purchase orders to ensure that all components were received in a timely manner.
• Identified opportunities to reduce cost through improved ordering processes.
• Provided excellent customer service to ensure satisfaction and repeat business.
• Monitored stock levels to ensure sufficient quantity of parts were available for customers.
• Participated in trade shows and other industry events representing the company's products and services.