Crystal Banda
Seguin,TX
Summary
Accomplished Management Team Leader with extensive experience in Retail sales operations and business development in a fast paced sales environment. Dedicated to delivering exceptional customer service and improving customer experience and satisfaction. With a proven track record in project management, marketing, sales driving and profit building to meet company goals. Strong multitasking and problem-solving abilities. Excellent leadership skills in employee recruiting, training and team development. Unique creativity in visual merchandising, inventory control and shrink reduction. Most proud of successfully transforming multiple underperforming stores back into clean organized and uncluttered customer ready store it should be while on the smart team as a Smart Team Member. Authorized to work in the US for any employer.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager / Inventory Specialist
Dollar General
Seguin, TX
12.2018 - 03.2024
Education
Training Certificate - Computer Offices Specialist
South Texas Vo-Tech
11.2001
Skills
- Supervisor/Team Leader, responsible for daily store operations, opening and closing procedures, POS register, cash and card sales, customer returns and exchanges
- Exceptional customer service skills and a unique understanding when dealing with customers and customer relations This ability is admirable and is a definite asset to our customers, employees and our company
- Business development, marketing, merchandising, sales driving and insuring team follows weekly seven day work flow process
- Administrative duties, record documentation, data entry, Inventory tracking, book keeping and computer operations
- Labor and budget management, preparing weekly employee work schedules and managing/tracking and approving weekly payroll
- Employee recruiting, interviewing, hiring, and training Problem anticipation and problem resolution
- Team building and development, employee coaching/counseling, and evaluations
- Inventory receiving, control and processing material-handling and product stocking
- Receiving DSD vendor deliveries, receiving weekly refrigerated/frozen inventory trucks and weekly dry inventory truck deliveries, food safety and food handling
- Sales and clearance planning and execution Weekly price changes planograms and resets, store recovery and weekly supply ordering
- Loss Prevention, CCTV monitoring, investigations, key and shrink control, protection of company assets and Inventory preparation
- Scanning products for product damages and weekly DSD out scans and weekly nones/ tons product scans
- Follow all safety protocol and follow all company policies
- I am bilingual fluent in Spanish/ English speaking
Certification
Graduated in 2002 with honors from South Texas Vo Tech with a certificate in Computer Office Specialist.
Languages
Timeline
Store Manager / Inventory Specialist
Dollar General
12.2018 - 03.2024
Training Certificate - Computer Offices Specialist
South Texas Vo-Tech
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