Crystal Bates
Concord,CA
Summary
Coordinated with detailed understanding of dental terminology and patient procedures. Meticulous record-keeper with 15+years of experience handling sensitive medical information and managing large volumes of personal data, historic health details, imagery and impressions. Patient-oriented insurance mediator, inputting procedure codes with specificity for proper billing designations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
26
26
years of professional experience
Work History
Dental Office Financial Manager
Daniel V. Lewis D.D.S.
04.1997 - 01.2023
- Managed team of office, finance and operations professionals, with day-to-day responsibility for contracting, order processing,
- Developed and presented financial data, financial statements and variance narratives.
- Created strategies to increase client revenue.
- Created year-end audit book for CPA firm to control and reduce audit costs and accurately prepared year-end financial statements.
- Insurance Verification
- Insurance Billing
- Treatment Planing
- Accounts Receivable and Payable
- Computer Experience
- Softdent and Open Dental
- Scheduling Appointments
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma -
Berkeley High School
Berkeley, CA06.1975
Skills
- Patient Care
- Inquiry Requests
- Operational Requirements
- Software Applications
- Financial software
- Total Accounting Office proficiency
- Understanding of financial arrangements
- Knowledge of dental insurance
- Dental terminology knowledge
Timeline
Dental Office Financial Manager
Daniel V. Lewis D.D.S.
04.1997 - 01.2023
High School Diploma -
Berkeley High School
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