Dynamic Hiring Manager with proven expertise in operations management and team leadership, honed at Culver's Restaurant. Excelled in enhancing employee engagement strategies and streamlining onboarding processes, significantly improving team cohesion and operational efficiency. Skilled in conflict resolution and effective communication, adept at fostering a culture of diversity and inclusion.
Managed daily restaurant operations including opening procedures, customer interactions for satisfaction assurance, complaint resolution, labor control, sales updates, deposit handling and quality service.
Servsafe Certified