Summary
Overview
Work History
Education
Skills
Workauthorization - Authorizedcountries
Timeline
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Crystal Benavidez

Summary

Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Completes efficient and well-organized stock replenishment with appealing displays to drive sales. Smoothly locate and palletize desired stock to support timely floor stocking. Driven and team-oriented with good sense of business and customer needs.

Overview

15
15
years of professional experience

Work History

Stocker

Michaels Arts and Crafts
10.2023 - Current
  • Answered customer questions and provided detailed product information.
  • Performed section resets to match new planograms.
  • Unpacked trucks, moved merchandise, and stocked shelves to provide appealing sales floor and positive customer experience.
  • Greeted customers and directed to requested products.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Stocked designated items on shelves, end caps and displays.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Picked and packed order items.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Created seasonal displays to showcase new and promotional merchandise.
  • Stocked shelves to match planogram images and instructions.

Online Personal Shopper

Walmart
09.2022 - 02.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

sales associate / stocker

Dollar General
10.2021 - 08.2022
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Prepared merchandise for sales floor by pricing or tagging.

Cashier/ Cook

Maurice BBQ
10.2009 - 09.2010
  • I greeted every customer as they came in, I took their orders and brought their food out to them
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • I always check on my customers at least two times to make sure everything was good and that they didn't need anything
  • After every customer I cleaned up any trash that was left behind and washed the tables and seats really good so they can be ready for the next customers
  • I also worked in the back preparing the food for every customer while dealing with the drive thru at the same time

Education

Cosmetology -

Wells Professional Cosmetology School
Columbia, South Carolina
01.2010

Lugoff Elgin High School -

Lugoff Elgin High School
Lugoff, South Carolina
01.2009

Skills

  • Willing to Learn
  • Positive Attitude
  • Customer Service
  • Motivated Team Player
  • Flexible Schedule
  • Stocking and Replenishing
  • Truck unloading
  • Energetic and Outgoing
  • Price Checking
  • POS Systems
  • Planogram Execution
  • Signing and Pricing

Workauthorization - Authorizedcountries

United States

Timeline

Stocker

Michaels Arts and Crafts
10.2023 - Current

Online Personal Shopper

Walmart
09.2022 - 02.2023

sales associate / stocker

Dollar General
10.2021 - 08.2022

Cashier/ Cook

Maurice BBQ
10.2009 - 09.2010

Lugoff Elgin High School -

Lugoff Elgin High School

Cosmetology -

Wells Professional Cosmetology School

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Crystal Benavidez