Crystal Bibriesca

• Maintained clean and organized bar area.
• Communicated with guests to record orders and assess needs.
• Maintained accuracy and efficiency when processing sales transactions.
• Provided excellent customer service at all times.
  Stocked ice, napkins, straws, condiments, on the bar top.
• Performed opening, closing duties such as setting up, breaking down the bar area.
• Prepared and served alcoholic beverages in accordance with company standards.
• Communicated with customers to take drink orders accurately.
• Adhered to all company policies regarding responsible alcohol service practices.
• Ensured all glassware was clean prior to use by washing glasses by hand or using a dishwasher machine.
• Coordinated with the bartender staff to ensure the timely delivery of drink orders.
• Cleaned bar area including wiping surfaces, disposing trash.
• Checked identification to verify minimum age requirements for consumption of alcoholic beverages.

QUATER BACK (QB)

Posting weekly schedules and staffing all four floors accordingly.
As well as making sure AFM are recovering obstructions and drives in a timely manner.
Monitoring the building Floor Health and ensuring Pod Gaps are not increasing more than 5%. Also Monitor Charge levels, DU%
(Drives Utilization), and Monitor AFM path onto all four floors.
Conduct regular meetings with team members to establish goals, review performance and provide organized communication.
Deep diving and collaborating with RME while recording and tracking trouble tickets of out of service stations and drives. reporting any issues to mitigate safety issues immediately. Making hourly and quarterly reports from all
floors to floor health while also attending to quarterly meetings.
AMNESTY FLOOR MONITOR (AFM)
Trained and certified in kiva floor access procedures, Trained in how to clear jams KSAW (Kiva semi automatic workstation)
Authorized to perform light repairs to amazon robotic drive unit.
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Supporting the outbound pick team to meet their daily goals by ensuring the robotics floor is free from obstructions. Showed several new amnesty responders helping them improve their skills and awareness on the robotics floor physically and virtually.
Improves AR sortable floor performance by making information regarding on-floor issues available to Quarterbacks in real time.
Collects and Adds back any fallen amnesty from Pods on AR Floor.
Clears unresponsive drives from the AR Floor to decrease pod gaps improving associate experience.
Participates in daily Floor Blitz to assist clearing AR Floor of damaged items, faulted drives as well as amnesty. Completed Band Weaving Project to prevent amnesty from falling on to the AR Floor and associate injury.
LEAD CUSTOMER EXPERINCE MONITOR (CE)
Trained and developed 6 process guides on front half during the busiest season.
Was successful in minimizing CPT misses after developing and teaching prospective associates.
Displayed customer obsession as part of the CE team with a "zero miss" mentally responsible for being Top 3 in the network for DEA in Q4 of 2023 and currently continuing our customer obsession by hold our spot as a Top 5 in the network as of today.
Prioritized the customer while pallet picking by keeping products separated, organized and in good rotation. Monitoring product quality frequently and reporting any issues promptly in order to reduce CPT risk.
PICK AMBASSADOR
Networking, building and maintaining trusting relationships with associates.
Reviewing training modules and demonstrating Standard Work with associates for both AFM and Pick.
Completing Audits and ensuring any associate barriers are resolved before moving on to the next phase of training. Completing job shadowing with associates before training completion to ensure full understanding.
OUTBOUND/CAP ASSOCIATE PICKER

PICKER
Protected company inventory by maintaining and organizing storage areas.
Pick customer orders while following Amazon safety standards at a standard rate of over 360 units per hour and ensured quality is being met and upheld to Amazon Standards.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
INBOUND ASSOCIATE STOWER

STOWER
Protected company inventory by maintaining and organizing storage areas.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Scanning a product and appropriately placing it on the right shelf for customer consumption.
Maintaining cleanliness by organizing items and cleaning areas and providing excellent customer experience.

• Washed and polished glass windows and doors to keep entryways clear and professional.
• Organized supplies for efficient use based on expected customer needs.
• Collected trash from receptacles and surfaces, discreetly removing items for disposal.
• Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
• Inspected each room for cleanliness, utilizing checklist to meet company standards.
• Removed soiled linens and articles from rooms and delivered to laundry area.