CRYSTAL BIGGERS
Gainesville,FL
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Proactive worker committed to helping provide top-notch patient care. Skilled at treatments with knowledge of patients. Fantastic attention to detail and multitasking abilities. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than years. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
7
7
years of professional experience
Work History
Nursing Assistant
VA Medical Center
05.2022 - 10.2024
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs
- Documented care actions by completing records and logs in medical software system
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
Travel CNA
LeaderStat
01.2022 - 05.2023
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Documented all elements of care and updated patient charts and confidential files to reflect changes in care plans, interventions applied, and observations
- Collaborated with interdisciplinary teams to develop impactful treatment plans
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion
- Assessed patient conditions by taking vital signs and evaluating symptoms to determine appropriate treatment
- Provided medical care to patients in varied settings to offer patients best possible care regardless of location
- Documented patient interactions and interventions in EPIC EMR
- Provided emotional support and guidance to patients and family members to help cope with emotional challenges of illness
- Developed discharge plans for patients and provided information about follow-up care to reduce risk of readmission
Certified Nursing Assistant
North Florida Regional
06.2021 - 01.2022
- Aided in daily living activities by dressing, grooming, bathing, and toileting patients
- Assisted with patient transfer and ambulation
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Documented vital signs to inform nurses and physicians of any changes in patient status
- Followed safe lifting techniques and individual resident lifting instructions
- Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel
- Kept accurate records of patients' care, condition, and progress
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Used company software and databases to maintain records of services performed and patient conditions
Medical Office Rep
Rivers Warming Touch
06.2020 - 06.2021
- Received, recorded, and filed medical payments by check, cash, and credit card
- Maintained records by recording, obtaining, and updating personal and financial information
- Scheduled, rescheduled, and cancelled appointments for dental patients
- Organized paperwork such as charts and reports for office and patient needs
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing
- Reviewed and sent medical records to other physicians upon request
- Pulled charts and prepared for nurse and doctor assessment
- Aided with prescription refill requests
- Adhered to strict HIPAA guidelines to protect patient privacy
- Managed multi-line phone system and pleasantly greeted patients
- Checked patient insurance, demographic, and health history to keep information current
- Helped patients complete necessary medical forms and documentation
- Maintained current and accurate medical records for patients
- Supported office staff and operational requirements with administrative tasks
- Transcribed phone messages and relayed to appropriate personnel
Medication Tech
Windsor of Gainesville
06.2019 - 09.2020
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers
- Reordered medication to maintain adequate supply
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages
- Counted and recorded medication inventory routinely to maintain medication security and control
- Reviewed medication orders for accuracy and completeness before administering medication
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels
- Monitored patient responses to medication to report adverse reactions quickly
- Identified and reported medication errors to avoid distributing wrong medication to patients
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Monitored medication storage area to maintain medication security and control
- Reviewed patient progress to document effects of any prescribed medication
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Food Nutrition Assistant
UF Health Shands
11.2017 - 06.2019
- Assisted with preparation and serving of food in line with established nutrition guidelines
- Maintained food and sanitation standards to prevent food-borne illness and promote health
- Provided support to individuals with special dietary need to meet unique nutritional requirements
- Collaborated with healthcare professionals to provide optimal nutritional care for patients
- Assisted patients' clients with meal plan development, addressing individualized dietary requirements
- Assessed nutrition needs to determine best intervention and care
- Monitored food intake and evaluated nutritional status to identify areas of concern and respond promptly
- Assessed calories, sodium, sugar, and other nutrition data to oversee patients' diets
- Monitored patient progress, documenting changes in health status and nutritional status
- Evaluated and revised menus to incorporate variety and meet evolving needs and preferences
- Monitored food safety and sanitation standards in food service areas
- Detected disposition of spoiled food and other unusual conditions
- Preserved inventory of nutrition-related supplies and equipment
Resident Care Rep
Hunters Crossing
11.2017 - 02.2018
- Assisted with preparation and serving of food in line with established nutrition guidelines
- Maintained food and sanitation standards to prevent food-borne illness and promote health
- Provided support to individuals with special dietary need to meet unique nutritional requirements
- Collaborated with healthcare professionals to provide optimal nutritional care for patients
- Assisted patients' clients with meal plan development, addressing individualized dietary requirements
- Assessed nutrition needs to determine best intervention and care
- Monitored food intake and evaluated nutritional status to identify areas of concern and respond promptly
- Assessed calories, sodium, sugar, and other nutrition data to oversee patients' diets
- Monitored patient progress, documenting changes in health status and nutritional status
- Evaluated and revised menus to incorporate variety and meet evolving needs and preferences
- Monitored food safety and sanitation standards in food service areas
- Detected disposition of spoiled food and other unusual conditions
- Preserved inventory of nutrition-related supplies and equipment
Education
HS DIPLOMA -
REGISTERED PHARM TECH -
ULTIMATE MEDICAL ACADEMY
CLEAR WATERINSURACE AND CODING SPECALIST -
FLORIDA TECH COLLLEGE
CODING CERTIFICATION -
Skills
- Social Perceptiveness
- Active Listening
- Seizure Precautions
- Interdisciplinary Communication
- IV Discontinuation
- Infection Control Procedures
- Sterilization Techniques
- Consistent Follow Through
- Restock Shelves
- Grooming and Bathing Assistance
- Patient Health Information Access
- Follow-Up Skills
- Accounting Techniques
- Office Supplies and Inventory
- Front Desk Operations
- Medical Charting
- Greeting Visitors
- Patient Reception Management
- Medical Records Verification
- Operational Requirements
- Records Maintenance
- Patient Interviews
- Medical Terminology Knowledge
- Computer Proficiency
- Paperwork Coordination
- Record Processing
- Customer Service
- Reading Comprehension
- Medical Records Management
- Critical Thinking
- Bookkeeping
- Patient Chart Management
- Appointment Scheduling
- Office Coordination
Education And Licenses
- HS DIPLOMA
- CODING CERTIFICATION
- ULTIMATE MEDICAL ACADEMY, CLEAR WATER, REGISTERED PHARM TECH, ASSISTANT MEDICAL ADMIN
- FLORIDA TECH COLLEGE, INSURANCE AND CODING SPECIALIST
Timeline
Nursing Assistant
VA Medical Center
05.2022 - 10.2024
Travel CNA
LeaderStat
01.2022 - 05.2023
Certified Nursing Assistant
North Florida Regional
06.2021 - 01.2022
Medical Office Rep
Rivers Warming Touch
06.2020 - 06.2021
Medication Tech
Windsor of Gainesville
06.2019 - 09.2020
Food Nutrition Assistant
UF Health Shands
11.2017 - 06.2019
Resident Care Rep
Hunters Crossing
11.2017 - 02.2018
HS DIPLOMA -
REGISTERED PHARM TECH -
ULTIMATE MEDICAL ACADEMY
INSURACE AND CODING SPECALIST -
FLORIDA TECH COLLLEGE
CODING CERTIFICATION -
Similar Profiles
JENNY YORK WALKERJENNY YORK WALKER
NA at Diagnostic Radiologic Technologist Marion VA Medical Center, Marion VA Medical CenterNA at Diagnostic Radiologic Technologist Marion VA Medical Center, Marion VA Medical Center
Dennis ChuaDennis Chua
Laboratory Supervisor (Hematology) at Pathology and Laboratory Medical Services, VA Medical CenterLaboratory Supervisor (Hematology) at Pathology and Laboratory Medical Services, VA Medical Center
Greta CowanGreta Cowan
Lead Medical Support Assistant CITC at W.G. Bill Hefner Medical VA Medical CenterLead Medical Support Assistant CITC at W.G. Bill Hefner Medical VA Medical Center
Brenda ZamoraBrenda Zamora
Nurse Assistant (registry) at West L.A VA Medical Center(westways Medical Staff)Nurse Assistant (registry) at West L.A VA Medical Center(westways Medical Staff)
Ana MonasteriosAna Monasterios
Cashier at A-Town WingsCashier at A-Town Wings