Crystal Biller
Administrative Office Assistant
Timberville,VA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
1991
1991
years of post-secondary education
Work History
In-Home Caregiver
Private Home
Timberville, VA
11.2020 - 06.2022
- Assisted clients with daily living activities and personal care needs.
- Prepared nutritious meals according to dietary restrictions and preferences.
- Administered medications and monitored health conditions as directed by healthcare professionals.
- Transported clients to and from Dr visits, physical therapy and hospital procedures/ stays.
- Provided companionship and emotional support to enhance client well-being.
- Maintained clean and well-organized environment for client happiness and safety.
- Respected client privacy rights at all times when providing services.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Head Housekeeper
Timberview Crossing
Timberville, Virginia
08.2019 - 06.2021
- Supervised daily cleaning operations across guest rooms and common areas.
- Trained and mentored housekeeping staff on cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies and equipment for efficiency.
- Facilitated communication between housekeeping staff and management for smooth operations.
- Interacted pleasantly with clients and guests when performing daily duties.
- Used standard personal protective equipment to minimize chemical splashing incidents.
Administrative Office Assistant
Valley Home Care
Harrisonburg, Virginia
04.2017 - 07.2019
- Managed office communications and handled incoming calls and inquiries.
- Organized and maintained client files, ensuring easy access to information.
- Prepared and processed documents for client services and administrative tasks.
- Assisted in training new administrative staff on office procedures and tools.
- Greeted visitors in a professional manner and provided assistance as needed.
- Organized office supplies and placed orders when necessary.
- Inputted customer information into database systems for accurate record keeping purposes.
- Processed incoming mail by sorting, distributing or responding to inquiries in a timely manner.
- Managed daily calendar activities including scheduling meetings, deadlines.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Made employee schedules and matched with clients needs.
- Maintained employee certifications were up to date, monthly in-services were complete and Maintained confidentiality of clients per HIPPA.
Education
Broadway Highschool
Broadway, VASome College (No Degree) - Computer And Information Systems
Blue Ridge Community College
Weyers Cave, VASkills
- Scheduling coordination
- Client communication
- Time management
- Administrative support
- Meticulous attention to detail
- Multi-line telephone system operation
- Highly organized
Affiliations
- In my downtime, I enjoy gardening, landscaping, hardscaping, and flora culture. I spend a lot of time in the mountains, mushroom hunting, hiking and seeking new serene environments.
Languages
English
Full Professional
References
References available upon request.
Timeline
In-Home Caregiver
Private Home
11.2020 - 06.2022
Head Housekeeper
Timberview Crossing
08.2019 - 06.2021
Administrative Office Assistant
Valley Home Care
04.2017 - 07.2019
Broadway Highschool
Some College (No Degree) - Computer And Information Systems
Blue Ridge Community College