Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Hi, I’m
Crystal Biller
Administrative Office Assistant
Timberville,VA
Summary
Overview
5
years of professional experience
1991
years of post-secondary education
Work History
Private HomeTimberville, VA
In-Home Caregiver
11.2020 - 06.2022
Job overview
- Assisted clients with daily living activities and personal care needs.
- Prepared nutritious meals according to dietary restrictions and preferences.
- Administered medications and monitored health conditions as directed by healthcare professionals.
- Transported clients to and from Dr visits, physical therapy and hospital procedures/ stays.
- Provided companionship and emotional support to enhance client well-being.
- Maintained clean and well-organized environment for client happiness and safety.
- Respected client privacy rights at all times when providing services.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Timberview CrossingTimberville, Virginia
Head Housekeeper
08.2019 - 06.2021
Job overview
- Supervised daily cleaning operations across guest rooms and common areas.
- Trained and mentored housekeeping staff on cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies and equipment for efficiency.
- Facilitated communication between housekeeping staff and management for smooth operations.
- Interacted pleasantly with clients and guests when performing daily duties.
- Used standard personal protective equipment to minimize chemical splashing incidents.
Valley Home CareHarrisonburg, Virginia
Administrative Office Assistant
04.2017 - 07.2019
Job overview
- Managed office communications and handled incoming calls and inquiries.
- Organized and maintained client files, ensuring easy access to information.
- Prepared and processed documents for client services and administrative tasks.
- Assisted in training new administrative staff on office procedures and tools.
- Greeted visitors in a professional manner and provided assistance as needed.
- Organized office supplies and placed orders when necessary.
- Inputted customer information into database systems for accurate record keeping purposes.
- Processed incoming mail by sorting, distributing or responding to inquiries in a timely manner.
- Managed daily calendar activities including scheduling meetings, deadlines.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Made employee schedules and matched with clients needs.
- Maintained employee certifications were up to date, monthly in-services were complete and Maintained confidentiality of clients per HIPPA.
Education
Broadway Highschool Broadway, VA
University Overview
Blue Ridge Community College Weyers Cave, VA
Some College (No Degree) from Computer And Information Systems
University Overview
Skills
- Scheduling coordination
- Client communication
- Time management
- Administrative support
- Meticulous attention to detail
- Multi-line telephone system operation
- Highly organized
Languages
English
Full Professional
Affiliations
Affiliations
- In my downtime, I enjoy gardening, landscaping, hardscaping, and flora culture. I spend a lot of time in the mountains, mushroom hunting, hiking and seeking new serene environments.
References
References
References available upon request.Timeline
In-Home Caregiver
Private Home
11.2020 - 06.2022
Head Housekeeper
Timberview Crossing
08.2019 - 06.2021
Administrative Office Assistant
Valley Home Care
04.2017 - 07.2019
Broadway Highschool
06.1990
Blue Ridge Community College
Some College (No Degree) from Computer And Information Systems