Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Crystal Bixler

Auburndale,FL

Summary

Seasoned Returns-CG/VT Lead with a proven track record at Cardinal Health, enhancing warehouse efficiency and accuracy. Skilled in inventory control and Lean Six Sigma, I excel in fostering team productivity and implementing continuous improvement strategies. Expert in product verification and training, I drive operational excellence and customer satisfaction. Resourceful professional in manufacturing and production environments known for high productivity and efficient task completion. Possess specialized skills in machinery operation, quality assurance, and safety protocols. Excel in teamwork, problem-solving, and adaptability, ensuring smooth operations and consistent output. Committed to maintaining workplace safety and meeting production targets through effective communication and organizational skills. Highly skilled Lean Leader with substantial experience in operational efficiency and process improvement. Strengths include strategic planning, team leadership, waste reduction, and continuous improvement methodologies. Previous roles have demonstrated success in implementing lean principles to enhance productivity and profitability. Known for fostering culture of innovation and exceeding performance goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Returns-CG/VT Lead

Cardinal Health
Lakeland, FL
03.1998 - 02.2019
  • Tracked inventory, conducted cycle counts and audits, and resolved issues to maintain accurate records.
  • Trained staff on material handling processes to reduce shipping times. Improved efficiency through supervision, with 158 staff members working in the warehouse.
  • Adhered to company audit rules during inventory counts with proficiency and accuracy.
  • Prepared inventory for shipment by attaching tags and labels, and executing shipment documents to facilitate delivery to proper customers.
  • Employed first-in, first-out protocols to reduce waste.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.

Warehouse Associate

Medline
Auburndale, FL
03.2019 - Current
  • Receive and move products to designated areas in the warehouse.
  • Arranged items on pallets, OP carts, and shelves, verifying items, quantities, and correct locations.
  • Received deliveries, scanned packages, and updated products along with problem tickets for any variances.
  • Examined packages and goods for damages.
  • Unloaded incoming products off trucks, sorted items in the staging area, and transported items to final storage locations.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Counted and picked different units of measure for selecting orders and replenishing pick locations.
  • Picked and stocked replenishment, ensuring the correct unit of measure.
  • MHE certification on reach truck, walkie, and order picker.

Lead in November 2021: Operations.

  • Provided detailed instructions for job responsibilities, safety protocols, and company guidelines to employees.
  • Have daily start-up meetings, assigning associates to their designated work areas, and ensure they have the equipment needed to perform their jobs.
  • Ensure assignments are printed and marked to meet dispatch times.
  • Pack Hazmat orders to meet DOT requirements, along with ensuring all coolers are shipped correctly and in a timely manner.
  • Research, cycle count, and stock inventory were found to be out of place.
  • Help employees meet production and IPP goals, along with discussing cross-training opportunities.
  • Relabel all misrouted orders, and ensure parcel returns are brought to the designated area.

Inventory Lead, September 2022 - June 2023

  • Conducted daily startup meetings with my team to determine workload stretch, discuss safety, and other topics.
  • Performed scheduled cycle counts.
  • Utilized inventory reports to ensure the daily task was completed in a timely manner.
  • Coordinated over and under receipts of incoming materials to verify the accuracy of items received.
  • Communicated effectively with all departments regarding any changes in inventory items.
  • IPP Portal OSI's.
  • CCT-Catalyst Location History.
  • MB51 material movement.
  • Adjustments (Was - is)

Warehouse Supervisor, 6/2023.

  • Provided leadership through coaching, mentoring, motivating team members towards achieving goals.
  • Monitored daily operations to ensure compliance with established policies and procedures.
  • Created monthly performance reports to track departmental progress towards goals and objectives.
  • Implemented and planned warehouse safety and security programs and activities.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Assigned tasks to workers based on their skill sets and monitored their performance levels.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated equipment and machinery according to safety guidelines.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Operated a variety of machinery and tools safely and efficiently.
  • Handled departmental scheduling to maintain proper staffing for shifts. Adjustments (Was - is)
  • Currently, I am working with the Replenishment team, which also picks and packs in the Auto Store, and repack supports banding and outbound shipping when needed.

Education

Lakeland Sr High
Lakeland, FL
1993

Skills

  • Product verification as CG/VT Lead, monitoring blanks and thresholds for controlled substances monitored by the DEA
  • Returns lead: Monitored customers' returns, along with giving approval on returned products from mispicks, damages, overages, shortages, and over-ordering
  • Shipping: Pick, pack, and QC orders for customers, load trucks, and dispatch drivers
  • Freight labeling: receiving product, ensuring correct product, expiration date, and quantities, separating pedigree items from other items to ensure proper storage
  • MHE is certified on all equipment, and a trainer through Crown
  • Inventory control: 9 years of cycle counts, audits, short reports, customer short and overage claims, and stocking and receiving errors; communicated with trucking companies for receiving approval on damaged goods
  • Warehouse operations certified Kaizen Leader for 5S, Lean Six Sigma, and Timwood's 8 wastes of lean
  • Continuous improvement strategies

Certification

  • Certified MHE trainer through Crown Tampa
  • Kaizen Leader Certified
  • Black belt training certificate for 5S, Timwood and Lean Six Sigma

Timeline

Warehouse Associate

Medline
03.2019 - Current

Returns-CG/VT Lead

Cardinal Health
03.1998 - 02.2019

Lakeland Sr High
Crystal Bixler