Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Software
Languages
Work Preference
Timeline
Generic

Crystal Blackmer

Callahan,FL

Summary

Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Compensation & Benefits Administrator

Jacksonville Housing Authority
09.2019 - 08.2025
  • Ensured timely processing of life event changes, diligently updating employee records as needed.
  • Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
  • Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
  • Reviewed benefits paperwork for accuracy and completeness.
  • Managed continuous enrollment processes, as well as yearly enrollment periods.
  • Managed leave of absence requests, collaborating closely with HR colleagues to ensure proper documentation and adherence to company policies.
  • Managed annual open enrollment process for 200 employees, coordinating efforts across departments to ensure a smooth experience for all employees.
  • Played active part in annual negotiations with providers.
  • Partnered with third-party vendors to resolve issues related to benefit plans and streamline administrative tasks.
  • Coordinated with payroll to ensure accurate and timely benefits deductions and contributions.
  • Resolved employee benefits issues promptly, maintaining high levels of employee trust and satisfaction.
  • Maintained up-to-date knowledge of benefits trends and legislation, applying best practices to current processes.
  • Expedited benefit delivery by establishing working relationships with benefit providers.

Human Resouce & Payroll Manager

US Security Associates
02.2004 - 03.2019
  • Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
  • Coordinated new hire and termination processes to facilitate smooth operations.
  • Responded to employee inquiries to provide assistance with payroll-related questions.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Calculated deductions and processed payroll for employees.
  • Reviewed time records for 500 employees to verify accuracy of information.
  • Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
  • Processed retroactive pay adjustments and other special payments to make up for compensation shortfall in previous pay period.
  • Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
  • Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Processed payroll garnishments such as tax liens and child support.
  • Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
  • Facilitated transition to new payroll system, minimizing disruptions and maintaining payroll continuity.
  • Complied with established internal controls and policies.
  • Conducted financial due diligence on potential investments and acquisitions.
  • Evaluated and negotiated contracts to procure favorable financial terms.

Education

Associate of Science -

Fortis College
Orange Park
06.2010

Skills

  • Payroll Management/Processing
  • ADP Workforce Now
  • Compensation structuring
  • Performance management
  • Microsoft Office Suite
  • Human resources background
  • Benefits program management
  • Employee relations
  • Time management
  • Attention to detail
  • Employee relations
  • Open Enrollment
  • Effective communication
  • Basic mathematical skills
  • Strong analytical skills

Certification

  • Notary Public - 04/2022-04/2026

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office

Google Sheets

ADP Workforce Now

ADP Time & Attendance

YARDI

Languages

English
Full Professional

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Healthcare benefitsPaid time offCareer advancementWork-life balanceCompany CulturePersonal development programs

Timeline

Compensation & Benefits Administrator

Jacksonville Housing Authority
09.2019 - 08.2025

Human Resouce & Payroll Manager

US Security Associates
02.2004 - 03.2019

Associate of Science -

Fortis College

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