Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Blacknall

MEXIA,TX

Summary

Organized and efficient Data Entry Clerk with 10+ years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.

Overview

13
13
years of professional experience

Work History

Data Entry Clerk

Conduent
01.2023 - Current
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Updated and maintained customer information, documents and records.

Medical Data Analyst

Conduent
01.2023 - Current
  • Managed large volume of medical claims on daily basis.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
  • Researched and resolved complex medical claims issues to support timely processing.
  • Assessed medical claims for compliance with regulations and corrected discrepancies.
  • Monitored and updated claims status in claims processing system.

Shift Manager

Taco Bell
03.2020 - Current
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.

Tax Preparer Specialist

Self-employed
01.2018 - Current
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Maintained compliance by adhering to current tax laws and regulations.
  • Communicated with clients regarding tax situations, providing guidance on financial decisions.

CSR

Veterans Health Administration VHA
08.2017 - 08.2021
  • Established and maintained patient profiles, updating organizational database with current information.
  • Verified prescription information prior to entry in pharmacy computer system.
  • Explained medication use and side effects under pharmacist direction.
  • Filled and dispensed medication prescriptions accurately as ordered by physicians.
  • Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
  • Also worked remote for the last 2 years of employment

Insurance Claims Processor

Serenity Dental Spa
06.2015 - 09.2017
  • Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
  • Evaluated and settled complex insurance claims in strict timeframes.
  • Affirmed or denied coverage fairly based on thorough investigations.
  • Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Reconciliation Specialist

EMSI Examination Management Services
07.2012 - 09.2014
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Improved timely paying of bills by developing flexible payment plans for patients.
  • Contacted patients regarding unpaid and underpaid accounts to resolve any issues.
  • Certified Breath & Alcohol Tech

Surplus Lines Tax Specialist

Ilsa
06.2010 - 04.2012
  • Managed tax submissions and made sure all information complied with regulations.
  • Maintained thorough and current understanding of applicable tax laws.
  • Worked with individuals, trusts and companies to manage tax compliance and reporting needs.
  • Reviewed financial statements for accuracy and integrity.
  • Reconciled and produced federal and state tax documents for corporate, private business and customers.
  • Maintained compliance by adhering to current tax laws and regulations.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.

Education

Pharmacy Tech Certificate - Pharmacy

AA School of Pharmacy
04.2023

High School Diploma -

Groesbeck High School
Groesbeck, TX
05.2004

Skills

  • Client Correspondence
  • Collecting Information
  • CMS-1500 Billing Forms
  • Medical Billing
  • Medical Scheduling
  • Tax Experience (5 years)
  • HIPAA
  • Insurance Verification
  • Shift Management

Timeline

Data Entry Clerk

Conduent
01.2023 - Current

Medical Data Analyst

Conduent
01.2023 - Current

Shift Manager

Taco Bell
03.2020 - Current

Tax Preparer Specialist

Self-employed
01.2018 - Current

CSR

Veterans Health Administration VHA
08.2017 - 08.2021

Insurance Claims Processor

Serenity Dental Spa
06.2015 - 09.2017

Reconciliation Specialist

EMSI Examination Management Services
07.2012 - 09.2014

Surplus Lines Tax Specialist

Ilsa
06.2010 - 04.2012

Pharmacy Tech Certificate - Pharmacy

AA School of Pharmacy

High School Diploma -

Groesbeck High School

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Crystal Blacknall