Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
Sinking Spring, PA
12.2023 - 08.2024
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Provided customer service to patients by answering questions about medications and health-related topics.
Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Verified accuracy of medication labels before they were dispensed to customers.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Received payment from customers and processed credit card transactions when necessary.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Restocked shelves with new supplies of medications as needed.
Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Provided education materials about medications to patients upon request.
Organized work areas so that everything was easily accessible when needed.
Assisted in training new employees on pharmacy procedures.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Prepared prescription transfers to other pharmacies.
Answered telephones to respond to questions or requests.
Entered prescription information into computer databases.
Operated cash registers to accept payments from customers.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Home Health Aide
The Highlands At Wyomissing
Wyomissing, PA
07.2016 - 11.2023
Assisted with personal care activities, such as bathing, dressing and grooming.
Provided companionship and monitored health condition of clients.
Transported clients to doctor appointments and social events.
Prepared meals and snacks according to prescribed diets.
Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
Assisted in ambulation and exercise routines for clients.
Changed bed linens and maintained a clean living environment for the client's safety.
Administered medications as instructed by physician or nurse practitioner.
Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
Home Health Aide
Comfort Keepers Home Care
West Lawn, PA
09.2013 - 10.2015
Assisted with personal care activities, such as bathing, dressing and grooming.
Provided companionship and monitored health condition of clients.
Transported clients to doctor appointments and social events.
Prepared meals and snacks according to prescribed diets.
Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
Assisted in ambulation and exercise routines for clients.
Helped clients move in bed, stand or walk using proper body mechanics techniques.
Changed bed linens and maintained a clean living environment for the client's safety.
Administered medications as instructed by physician or nurse practitioner.
Reported any changes in the client's physical or emotional condition to supervisor immediately.
Recorded daily notes about client conditions, treatments provided and progress made.
Engaged patients in recreational activities such as reading books or playing games.
Took initiative to ensure all tasks were completed efficiently within the designated time frame.
Participated in developing individualized care plans based on medical orders and assessments.
Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
Maintained confidentiality of patient information at all times as per HIPAA regulations.
Certified Nursing Assistant
The Lutheran Home at Topton
Topton, PA
12.2002 - 03.2013
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Reported changes in patient condition to registered nurse or physician.
Transported patients to treatment units, using wheelchair or stretcher.
Served meals to patients in their rooms and assisted with feeding when needed.
Cleaned and sanitized patient rooms according to established protocols.
Answered call lights promptly and responded to patient needs accordingly.
Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Observed patients for any changes in their physical or mental condition.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Collected specimens for testing purposes upon request from physicians or nurses.
Assisted with ambulation of patients utilizing appropriate equipment safely.
Took temperature readings orally or rectally as instructed by the RN or MD.
Provided comfort measures such as back rubs and positioning pillows for added comfort.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Responded quickly to emergency situations involving sudden illness or injury.
Participated in educational programs related to nursing assistant skills development.
Assisted with admission procedures such as gathering personal data from the patient's chart.
Certified Nursing Assistant
Manor Care Health Services
Lauderdale, PA
08.1996 - 12.2002
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Reported changes in patient condition to registered nurse or physician.
Transported patients to treatment units, using wheelchair or stretcher.
Answered call lights promptly and responded to patient needs accordingly.
Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Observed patients for any changes in their physical or mental condition.
Served meals to patients in their rooms and assisted with feeding when needed.
Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Collected specimens for testing purposes upon request from physicians or nurses.
Assisted with ambulation of patients utilizing appropriate equipment safely.
Took temperature readings orally or rectally as instructed by the RN or MD.
Provided comfort measures such as back rubs and positioning pillows for added comfort.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Responded quickly to emergency situations involving sudden illness or injury.
Participated in educational programs related to nursing assistant skills development.
Assisted with admission procedures such as gathering personal data from the patient's chart.
Distributed drinking water and nourishment to residents.