Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Crystal Blue

Suffolk,VA

Summary

Detail-oriented administrative professional with 10+ years of clerical and financial experience. Highly dependable with strong analytical thinking skills. Fast learner and committed to continuous, self-directed learning.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Procurement Specialist

Hampton Roads Sanitation District
06.2012 - 01.2014
  • Developed and evaluated Invitation for Bids (IFBs) and Request for Proposals (RFPs) in accordance with local, state, and federal regulations; created scope of work and assisted in specification development; determined appropriate special terms and conditions, contract requirements, and pricing schedules; conducted necessary conferences and supervised evaluation committees; reviewed and awarded contracts.
  • Negotiated contracts with suppliers, securing best pricing, delivery, and terms for materials, equipment and services.
  • Verified Contractors' license through Virginia Department of Professional and Occupational Regulation; confirmed Contractor registration and compliance with the State Corporation Commission; verified all applicable bid bonds, performance bonds, and payment bonds for construction projects.
  • Managed contracts to ensure Contractor compliance and performance; resolved price and quality disputes; negotiated contract modifications and renewals.
  • Contract Administrator for highly complex multi-million dollar, multi-year contracts including HRSD's fuel supply, waste disposal services, employee health and dental insurance services.

Procurement Coordinator

Hampton Roads Sanitation District
03.2010 - 05.2012
  • Maintained and supported HRSD procurement software system, BuySpeed Online (BSO), through network administration, internal system settings, and software maintenance.
  • Participated in the development, testing, and installation of procurement software upgrades, interfaces, and integrations.
  • Provided internal and external client training and support for the procurement software system, the HRSD procurement credit card program, and standard procurement policies and procedures.
  • Fulfilled the duties of Vendor Administrator - Provided training for external clients/suppliers on system processes, quote submittal, and bid tabulation review; developed and maintained supplier orientation and training documents.
  • Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping; researched and identified potential new suppliers to increase vendor base; established new vendor relationships through expositions and supplier outreach events.
  • Fulfilled the duties of Procurement Card Administrator - Received and processed procurement card applications, to include setup and issuance of VISA cards through Bank of America Works system; performed monthly audits to ensure compliance.
  • Entered and maintained annual Procurement Division budget; compiled monthly financial reports to identify cost savings.
  • Supervised and coordinated work assigned to two Procurement Assistants and performed all front office duties in their absence.

Purchasing Administrative Technician

City Of Virginia Beach/Finance Department
11.2007 - 03.2010
  • Generated and issued requisitions, Request for Quotes (RFQs), and Purchase Orders for various goods and services; processed change orders and bid amendments, as necessary.
  • Reviewed and processed supplier applications; obtained W-9 verification and certificates of insurance.
  • Prepared payments vouchers, inter-departmental transfers, and travel reimbursements; tracked budget expenditures for the City's Purchasing Division and the Minority Business Council.
  • Maintained confidential employee/personnel records, processed new hire paperwork, and prepared human resources transactions.
  • Setup and maintained purchasing hierarchy within the City's Oracle financial system; provided internal and external support for purchasing software system; reviewed and approved requests for access and training.
  • Organized registration and assisted with procurement training for over 700 City employees.
  • Reviewed and approved Virginia Beach Procurement Card applications; reviewed and audited monthly procurement card transactions for compliance.
  • Provided administrative support to Purchasing staff; processed membership, travel, and training requests.

Office Assistant

City Of Virginia Beach/Convention Center
05.2006 - 11.2007
  • Provided administrative support to the Assistant General Manager of Operations and Operations Department Supervisors.
  • Generated and issued requisitions, specifications, Request for Quotes, and Purchase Orders for informal purchases; maintained supplier relationships.
  • Created and maintained the database for Convention Center work orders utilizing a Computerized Maintenance Management System (CMMS); issued, tracked, and closed work order for the building Maintenance Department utilizing CMMS.
  • Balanced and maintained the capital budget for the construction of the new Convention Center; compiled Punch List upon construction completion; acted as liaison between the Convention Center and Virginia Beach Fire Marshal's office.
  • Utilized event management system software to create monthly event schedules; prepared agendas and took minutes for Event Services Staff Meetings.
  • Completed monthly work schedules and payroll for Maintenance staff.
  • Scheduled and coordinated travel arrangements for Operations department staff.
  • Fulfilled front office duties in the absence of the Receptionist including greeting clients, answering phones, and processing incoming and out-going mail.

Administrative Assistant

H&R Block Tax Services
11.2001 - 06.2006
  • Supported tax operations through the positions of Administrative Assistant, District Technical Support Specialist, and Tax Training School Coordinator.
  • Provided administrative assistance to the District Manager and office staff; assisted with budget preparations; prepared financial and personnel reports for regional and national headquarters office.
  • Coordinated yearly policy and procedure training for over 200 associates; conducted senior staff training and meetings.
  • Prepared weekly staffing schedules for 17 tax offices; monitored schedules and ensured offices were properly staffed at all times.
  • Assisted with employee recruitment and retention; presented employment opportunities to tax school graduates; instructed new associate orientation; counseled existing associates in regard to continuing education and certification processes.
  • Coordinated district-wide yearly awards banquet.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and target data.
  • Resolved client complaints to ensure client satisfaction.
  • Assisted with basic tax preparation.
  • Performed various office duties, including answering multi-line telephone systems, restocking supplies, and receiving and sorting mail.

Education

Bachelor of Interdisciplinary Studies - Social Sciences

University of Virginia
Charlottesville, VA
05.2013

Associate of Business Administration -

Tidewater Community College
Virginia Beach, VA
12.2008

Skills

  • Data Entry & Analysis
  • Financial Reporting
  • Project & Program Management
  • Quality Assurance
  • Customer Service & Relations
  • Database Maintenance
  • Complex Problem-Solving
  • Microsoft Office Suite
  • Contract Administration
  • Fundamental Tax Knowledge

Certification

Procurement Training through the National Institute of Governmental Purchasing (NIGP):

  • Introduction to Public Procurement
  • Contract Administration
  • Developing and Managing RFPs
  • Legal Aspects of Public Procurement
  • Contracting for Construction Services
  • Creating a Qualified Evaluation Panel
  • Selecting the Right Suppliers
  • Contract Administration: A Plan for Success
  • Contract Administration: Closing the Deal!


Contract Administration through the Institute for Supply Management (ISM):

  • Contracts: Reading, Writing, and Negotiating
  • Negotiation and Beyond


Procurement Training through the Virginia Association of Governmental Purchasing (VAGP):

  • Virginia Public Procurement Act Seminar
  • Insurance and Bonds
  • Time and Materials
  • Project Management


Information Technology training through Infotec:

  • Microsoft Office Suite Levels 1-3
  • SharePoint Fundamentals
  • Advanced Microsoft Excel


Tax Preparation training through H&R Block:

  • H&R Block Basic Income Tax Course


City of Virginia Beach sponsored training:

  • Communication
  • Powerful Listening
  • Emotional Intelligence
  • Conflict Management
  • Better Business Writing
  • How to Get Things Done

Timeline

Procurement Specialist

Hampton Roads Sanitation District
06.2012 - 01.2014

Procurement Coordinator

Hampton Roads Sanitation District
03.2010 - 05.2012

Purchasing Administrative Technician

City Of Virginia Beach/Finance Department
11.2007 - 03.2010

Office Assistant

City Of Virginia Beach/Convention Center
05.2006 - 11.2007

Administrative Assistant

H&R Block Tax Services
11.2001 - 06.2006

Bachelor of Interdisciplinary Studies - Social Sciences

University of Virginia

Associate of Business Administration -

Tidewater Community College
Crystal Blue