Dedicated Certified Phlebotomy Technician with extensive experience at LabCorp, skilled in venipuncture and pediatric phlebotomy. Proven ability to enhance patient comfort and satisfaction through compassionate care and effective communication. Committed to quality control and maintaining strict confidentiality standards, ensuring safe and efficient specimen collection.
Hi, I’m
Crystal Blue, PBT(ASCP)cm
Durham,NC
Summary
Overview
22
years of professional experience
1
Certification
Work History
LabCorp
Certified Phlebotomy Technician
11.2006 - Current
Job overview
- Performed venipunctures and finger sticks using vacutainer tubes, syringes, butterfly needles, lancets and straight needles.
- Performed Venipunctures and heel sticks for pediatric patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Provided compassionate care for anxious patients throughout the phlebotomy process, easing fears and creating a positive experience.
- Increased patient satisfaction by addressing concerns and answering questions about the phlebotomy process.
- Demonstrated adaptability in handling various types of patients, including pediatrics, geriatrics, and special needs individuals.
- Ensured accurate specimen collection by following established phlebotomy protocols and guidelines.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Evaluated and determined the most appropriate venipuncture site to minimize patient discomfort during blood collection procedures.
- Upheld strict confidentiality standards to protect sensitive patient information in accordance with HIPAA regulations.
- Reduced patient wait times with efficient scheduling and timely blood draws.
- Improved overall lab operations through meticulous record-keeping of patient demographics, test requests, and specimen data.
- Streamlined workflow by organizing supplies and maintaining a clean work area to optimize efficiency.
- Contributed to team success by training new phlebotomists on proper techniques and best practices.
Duke Clinical Laboratories
Certified Phlebotomy Technician
03.2003 - 08.2006
Job overview
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Enhanced patient comfort by maintaining a calm and professional demeanor during the blood draw.
- Consistently followed hospital protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Followed infection prevention measures while preforming venipuncture or capillary collections.
- Organized daily work based on collection priority.
- Followed strict confidentiality standards to protect sensitive patient information in accordance with HIPAA regulations.
- Demonstrated adaptability in handling various types of patients, including pediatrics, geriatrics, and special needs individuals.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Verified patients' identification for proper sample collection.
- Trained other medical personnel in phlebotomy and laboratory procedures.
- Performed proper slide preparation for manual differential
Durham County Health Department
Certified Phlebotomy Technician
10.2002 - 01.2003
Job overview
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Followed HIPAA standards and maintained patient confidentiality in all interactions.
- Reviewed and processed requisitions for laboratory tests.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Used personal protective equipment correctly to protect coworkers and patients.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Education
Thomas Healthcare Institute, IncRaleigh, NC
from Phlebotomy
University Overview
- Honor Roll
- Received Certificate of Phlebotomy
- Graduated first in my class
- 4.5 GPA
Skills
- Continuous learning mindset
- Order of draw mastery
- Quality control
- Proper labeling techniques
- Venipuncture expertise
- Pediatric phlebotomy
- Customer service
Accomplishments
Accomplishments
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Received over 70 gold stars for patient complements while at Duke Clinical Laboratories
- Educated over 100 phlebotomy students on venipuncture and capillary puncture techniques.
Certification
- Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
- Paternity Testing Certificate
- Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).
- HIPAA Privacy Compliance Training Certificate
- Bloodborne Pathogens Training Certificate
Timeline
Certified Phlebotomy Technician
LabCorp
11.2006 - Current
Certified Phlebotomy Technician
Duke Clinical Laboratories
03.2003 - 08.2006
Certified Phlebotomy Technician
Durham County Health Department
10.2002 - 01.2003
Thomas Healthcare Institute, Inc
from Phlebotomy
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