Detail-oriented records management professional with extensive experience in Microsoft Office and customer service, recognized for reliability and a strong work ethic. Proven track record in management, leadership, and communication enhances operational efficiency. Demonstrates exceptional problem-solving skills and meticulous planning abilities to support organizational goals. Eager to leverage clinical expertise as a certified medical assistant to contribute effectively in high-volume office environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Armor Plate Protection Services (Miltary)
Houston, TX
07.2024 - 03.2025
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Performed daily patrols of assigned areas to ensure safety and security protocols were being followed.
Worked closely with management on developing strategies for improving site security measures.
Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Performed administrative duties such as photocopying, faxing documents and mailing packages.
Provided support to other departments by completing clerical tasks as needed.
Coordinated travel arrangements and completed expense reports for travel reimbursement.
Certified Medical Assistant
Kelsey Seybold
Houston, TX
03.2020 - 07.2024
Obtained patient medical histories for inclusion in records.
Helped physicians examine and treat patients, handing them instruments and materials, and performing tasks such as giving injections and removing sutures.
Greeted and logged in patients arriving at the office and clinic.
Prepared treatment rooms for patient examinations, and kept rooms neat and clean.
Recorded patients' medical history, vital statistics, and information such as test results in medical records.
Set up medical laboratory equipment.
Scheduled appointments for patients.
Changed dressings on wounds.
Cleaned and sterilized instruments, and disposed of contaminated supplies.
Explained treatment procedures, medications, diets, or physicians' instructions to patients.
Operated x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
Documented medical data in patient charts, facilitating accurate records.
Delivered administrative support to physician practices, aiding in quality healthcare services.
Work for multiple specialties.
Reported significant changes in patient condition to facilitate advanced care.
Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
Contributed to office operations by triaging patients by the severity of their medical complaints.
Compiled and coded patient information or data in appropriate computer system.
Greeted patients, determined purpose of visit and directed to appropriate staff.
Conducted follow-up with patients and healthcare providers to ensure satisfaction and address any concerns post-referral.
Transcribed recorded practitioners' diagnoses and recommendations into medical records.
Arranged hospital admissions for patients as required.
Managed patient referral process from initial consultation to specialist appointment, ensuring timely access to necessary medical services.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Certified Medical Assistant
St. Luke's Hospital Springwood
Woodlands, TX
10.2018 - 03.2020
Greeted all patients in a friendly and positive manner
Assisted at least two doctors per day throughout the medical office
Performed Phlebotomy for lab testing, as well as obtaining EKGs, and vital signs on patients
Used Epic Software to update and enter patients' information into their medical record
Cleaned and stocked supplies in all rooms
Checked and charged all insurance and billing transactions
Room Patient
Pre-Op Set Up
Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment
Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures
Monitored supply inventory for low stock and worked with staff to reorder
Certified Medical Assistant
Sentara Hospital Urology/OBGYN
10.2014 - 10.2018
Military
Assisted patients to examining rooms and obtained medical histories
Maintained a positive and professional attitude at all times
Performed lab work, EKGs, and took vital signs such as blood pressure, temperature, height and weight
Completed patients' medical records and entered into their file
Performed front office duties such as answering phones and scheduling appointments
Stocked and maintained supplies and cleanliness of rooms
Assisted doctors with any procedures as needed
Explained any medications or diet restrictions to patients
Certified Medical Assistant/Front Desk Intake Specialist
Sharp Urgent Care
Chula Vista, CA
08.2009 - 09.2014
Education
Medical Assistant -
ALLIED Health
SAN DIEGO, CA
12-2009
High School Diploma -
S.P WALTRIP HIGH SCHOOL
05-2009
Skills
Coordinating Drug Refills
Office management
Document preparation
Data entry
Meeting scheduling
Time management
Communication skills
Team collaboration
Records administration
Report writing
Data retrieval systems
Pulse Oximetry
Exam Room Preparation
Endometrial Biopsy
Operating EKG Equipment
Medical Histories and Vital Statistics
Routine Laboratory Testing
Rapid Strep Testing
Cleaning and Organizing
Injection Administration
Clinical Applications
Medical Terminology
Answering Questions
Inventory and Supply Management
Problem Anticipation and Resolution
Transcription and Dictation
Transportation Assistance
Clinical and Operational Judgement
HIPAA Compliance
Proper Waste Disposal
Diagnostic Testing
Wound Care
Medical Supply Monitoring
Patient Relations
Treatment Room Preparation
Updating Medical Records
Multi-Line Telephone System Operation
EPIC EMR
Electronic Charting
Administering Immunizations
Reading Comprehension
Efficiency Improvement
Patient Examination
Skin Pricks
Patient Admission
Flu Vaccinations
Active Learning
Nursing Assistance
Punch Biopsies
Performing EKGs
Floor Assignments
Performing Urinalysis
Standards Compliance
Vitals Collection and Documentation
Complex Problem-Solving
Database administration
Computer proficiency
Certification
CMA Certificate
EKG-ECG Certificate
Injection Certificate
HIPAA Compliance Award
CPR/BLS
Timeline
Administrative Assistant
Armor Plate Protection Services (Miltary)
07.2024 - 03.2025
Certified Medical Assistant
Kelsey Seybold
03.2020 - 07.2024
Certified Medical Assistant
St. Luke's Hospital Springwood
10.2018 - 03.2020
Certified Medical Assistant
Sentara Hospital Urology/OBGYN
10.2014 - 10.2018
Certified Medical Assistant/Front Desk Intake Specialist
Sharp Urgent Care
08.2009 - 09.2014
Medical Assistant -
ALLIED Health
High School Diploma -
S.P WALTRIP HIGH SCHOOL
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