CRYSTAL BOCANEGRA
HUMBLE,TX
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
13
13
years of professional experience
Work History
SALES MANAGER
MAIN EVENT ENTERTAINMENT, INC.
12.2018 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Coached and promoted 2 high-achieving Event Coordinators to Sales Managers
- Open NCO Tomball and led the team to beat current NCO pre-opening revenue
- Supported and assisted the NCO of Main Event Beaumont, leading the team to exceed revenue goals.
- Supported the rollout of Salesforce by being a Salesforce Champion.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Provided guidance and coaching to other Sales Managers to help mee and exceed sales goals.
- Supported and executed multiple projects set forth by Support Center
EVENT MANAGER
PAPPAS RESTAURANTS, INC.
07.2016 - 11.2018
- Streamlined event planning processes by implementing efficient project management strategies.
- Enhanced attendee experience through careful selection of venues and catering providers.
- Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
- Increased event sales revenue by developing and maintaining strong relationships with clients.
OFFICE ADMINISTRATOR
PAPPAS RESTAURANTS, INC.
12.2010 - 04.2016
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Prepared and distributed payroll for over 200 employees
- Updated HR database with new employee information, changes in benefits and other details on a daily basis
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
Education
Associate of Arts - Business Administration
The University of Texas- San Antonio
San AntonioSkills
- Sales Planning
- Account Management
- Sales Tracking
- New Business Development
- Performance Management
- Sales Team Training
- Promotional Sales Events
- Sales Operations
Timeline
SALES MANAGER
MAIN EVENT ENTERTAINMENT, INC.
12.2018 - Current
EVENT MANAGER
PAPPAS RESTAURANTS, INC.
07.2016 - 11.2018
OFFICE ADMINISTRATOR
PAPPAS RESTAURANTS, INC.
12.2010 - 04.2016
Associate of Arts - Business Administration
The University of Texas- San Antonio
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