CRYSTAL BOCANEGRA
HUMBLE,TX
Summary
Seasoned Sales Manager with notable experience in leading high-performing sales teams. Showcases strong leadership and strategic planning skills, adept at driving revenue growth and improving sales-team performance. Successfully implemented innovative sales strategies that increased market share in previous roles.
Overview
14
14
years of professional experience
Work History
SALES MANAGER
MAIN EVENT ENTERTAINMENT, INC.
Tomball, TX
12.2018 - Current
- Opened NCO Tomball and led the team to exceed thecurrent NCO pre-opening revenue of $167K
- Increased sales revenue from FY22 to FY23 by $250K by developing and implementing effective sales strategies.
- Managed a yearly budget of $1.6M- $1.8M and exceeded revenue goals by $200K, 3 years in a row.
- Supported and assisted the NCO of Main Event Beaumont, leading the team to exceed revenue goals
- Coached and promoted 3 high-achieving Event Coordinators to Sales Managers and provided support and encouragement to other Sales Managers.
- Supported the rollout of Salesforce by being a Salesforce Champion and operated and managed events set by theSupport Center.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Prospected, identified, and cultivated relationships with contacts to promote product lines and solutions.
- Closed/Won Multi-center RTE for Tenris valued at $280K.
EVENT MANAGER
PAPPAS RESTAURANTS, INC.
07.2016 - 11.2018
- Streamlined event planning processes by implementing efficient project management strategies.
- Enhanced attendee experience through careful selection of venues and catering providers.
- Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
- Increased event sales revenue by developing and maintaining strong relationships with clients.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
OFFICE ADMINISTRATOR
PAPPAS RESTAURANTS, INC.
12.2010 - 07.2016
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Prepared and distributed payroll for over 200 employees
- Updated HR database with new employee information, changes in benefits and other details on a daily basis
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
Education
Associate of Arts - Business Administration
The University of Texas- San Antonio
San AntonioSkills
- New Business Development
- Performance Management
- Sales Team Training
- Sales Operations
- Sales Strategy
- Training Development
- Project Management
- Team leadership
Accomplishments
- Sales Manager of the Year Nominee FY23
Timeline
SALES MANAGER
MAIN EVENT ENTERTAINMENT, INC.
12.2018 - Current
EVENT MANAGER
PAPPAS RESTAURANTS, INC.
07.2016 - 11.2018
OFFICE ADMINISTRATOR
PAPPAS RESTAURANTS, INC.
12.2010 - 07.2016
Associate of Arts - Business Administration
The University of Texas- San Antonio
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