Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
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Crystal Bojorquez

Crystal Bojorquez

Pueblo,CO

Summary

Stay-at-home mom eager to bring my unique skill set to the workforce. Seeking a role in which my strong organizational, communication, and leadership skills can be utilized. With proven track record of successfully managing a household, I want to apply my skills to a customer service role.

Overview

16
16
years of professional experience

Work History

Clinic Advocate / Client Services Director

A Caring Pregnancy Center
Pueblo, CO
08.2016 - 06.2020
  • Assisted clients by reviewing intake information and providing holistic support, information, and resources for further growth and assistance.
  • Followed up with clients, furthering support and education opportunities.
  • Data Entry
  • Volunteer Coordinating and Recruitment
  • Community Collaboration and Involvement
  • Updating Policies and Procedures
  • Office management, filing, and organizing.

Customer Service Associate

Loaf N Jug
Pueblo, CO
10.2009 - 05.2010
  • Customer Service/ Sales Clerk

Cashier

Burger King
Pueblo, CO
09.2009 - 10.2009
  • Customer service, placed and handed out orders, stocked, prepared to open store, and cleaned up to close store

Customer Service Associate

Kmart
Pueblo, CO
05.2008 - 07.2008
  • Customer service, cashier, clothe organizing, displaying, and returning

Inbound Sales Representative

Convergy’s Corp
Pueblo, CO
10.2005 - 08.2007
  • Inbound sales calls, client information intake, and customer service

Cashier

McDonald’s Corp.
Pueblo, CO
06.2004 - 09.2004
  • Customer service, placed and handed out orders, stocked and closed

Education

Pueblo Community College
Pueblo, CO
12.2008

High School Diploma -

Pueblo Central High School
Pueblo, CO
05.2006

Skills

  • Customer Service
  • Retail
  • Telemarketing
  • Problem Solving
  • Microsoft Programming
  • Photography
  • Studio Lighting
  • Portraiture
  • Photo Editing
  • Photoshop Elements 9
  • Mentorship
  • Mediation
  • Analytical Reasoning
  • Resource Management
  • Client Representation
  • Document Review
  • Creative and Critical Thinking
  • Team Collaboration
  • Community Advocacy
  • Client Representation and Advisement
  • Conflict Resolution
  • Administrative Support
  • Attention to Detail
  • Establishing Effective Relationships
  • Events Planning
  • Reliability
  • Interpersonal Skills
  • Time Management
  • Relationship Building
  • Document Preparation
  • File Organization
  • Problem-solving abilities
  • Problem-solving aptitude
  • Active Listening
  • Support Services
  • Teamwork and Collaboration
  • Client Relations
  • Negotiation

Hobbies and Interests

  • Devotional time
  • Studying and reading Scripture
  • Taking pictures
  • Crafting with children
  • Spending quality time with family and friends
  • Enjoying the beauty of creation outdoors
  • Attending church services
  • Having fellowship

References

  • Gilda Lozano, (719) 248-9985, 9657 Pecos St., Thornton, CO, 80260, Since 2005
  • Phyllis Montoya, (719) 821-1806, 1502 E. 10th St., Pueblo, CO, 81001, Since 2008

Timeline

Clinic Advocate / Client Services Director

A Caring Pregnancy Center
08.2016 - 06.2020

Customer Service Associate

Loaf N Jug
10.2009 - 05.2010

Cashier

Burger King
09.2009 - 10.2009

Customer Service Associate

Kmart
05.2008 - 07.2008

Inbound Sales Representative

Convergy’s Corp
10.2005 - 08.2007

Cashier

McDonald’s Corp.
06.2004 - 09.2004

Pueblo Community College

High School Diploma -

Pueblo Central High School
Crystal Bojorquez