Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Bolin

Reno

Summary

Utilizing knowledge in management skills in the service industry, procedure enforcement, and cost minimization to regulate workflow within an organization and to grow with a company in an administrative position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Animal Care Manager

Private Practice
07.2024 - Current
  • Improved animal care standards by implementing new protocols and procedures for daily tasks.
  • Monitored overall health of animals through daily observation and hands-on training.
  • Area cleaning and maintenance of arena areas and enclosures.
  • Ensured optimal animal welfare with diligent monitoring and prompt response to any health or behavioral concerns.
  • Managed inventory of food, supplies, and medications to maintain adequate stock levels while minimizing costs.
  • Streamlined operations, conducting regular evaluations of facility maintenance and sanitation practices.
  • managed and facilitated all animal and property needs from feed, to vet care, to security, to cleaning.

Server

Flowing Tide Pub
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

The Lake Bar and Grill
05.2023 - 05.2024
  • Processed accurate and timely transactions for customers while giving exceptional customer service.
  • Completed daily reconnaissance with cash handling.
  • Trained new server employees
  • Knowledgeable in the menu and the Lake’s procedures.

Banquet Server

Atlantis Resort
01.2023 - 01.2024
  • Provided exceptional customer service during large company banquets in a fast paced environment.
  • Gained further knowledge in serving and cash handling.
  • Continued to complete closing and opening procedures before and after the banquets.

Administrative Assistant

Litigation & Valuation Consultants
07.2021 - 01.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Developed and maintained a filing system for clients
  • Processed emails, correspondence memos, letters, and forms
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Maintained inventory of office supplies and placed orders.

Director of Member Relations

The Club at Arrowcreek
05.2016 - 09.2019
  • Knowledgeable with payroll accounting process.
  • Organized and managed all aspects of an event.
  • Communicated with clients for events while managing logistics with event suppliers.

Education

High School Diploma -

Hug High School
Reno, NV
01.2002

Skills

  • Computer proficiency
  • Professionalism
  • Time Management
  • Attention to Detail
  • Animal welfare
  • Animal enrichment
  • Facility maintenance
  • Staff management
  • Training techniques
  • Delegation and supervision
  • Conflict resolution
  • Event planning and execution

Timeline

Animal Care Manager

Private Practice
07.2024 - Current

Server

Flowing Tide Pub
05.2024 - Current

Server

The Lake Bar and Grill
05.2023 - 05.2024

Banquet Server

Atlantis Resort
01.2023 - 01.2024

Administrative Assistant

Litigation & Valuation Consultants
07.2021 - 01.2023

Director of Member Relations

The Club at Arrowcreek
05.2016 - 09.2019

High School Diploma -

Hug High School