Utilizing knowledge in management skills in the service industry, procedure enforcement, and cost minimization to regulate workflow within an organization and to grow with a company in an administrative position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Animal Care Manager
Private Practice
07.2024 - Current
Improved animal care standards by implementing new protocols and procedures for daily tasks.
Monitored overall health of animals through daily observation and hands-on training.
Area cleaning and maintenance of arena areas and enclosures.
Ensured optimal animal welfare with diligent monitoring and prompt response to any health or behavioral concerns.
Managed inventory of food, supplies, and medications to maintain adequate stock levels while minimizing costs.
Streamlined operations, conducting regular evaluations of facility maintenance and sanitation practices.
managed and facilitated all animal and property needs from feed, to vet care, to security, to cleaning.
Server
Flowing Tide Pub
05.2024 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
The Lake Bar and Grill
05.2023 - 05.2024
Processed accurate and timely transactions for customers while giving exceptional customer service.
Completed daily reconnaissance with cash handling.
Trained new server employees
Knowledgeable in the menu and the Lake’s procedures.
Banquet Server
Atlantis Resort
01.2023 - 01.2024
Provided exceptional customer service during large company banquets in a fast paced environment.
Gained further knowledge in serving and cash handling.
Continued to complete closing and opening procedures before and after the banquets.
Administrative Assistant
Litigation & Valuation Consultants
07.2021 - 01.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Developed and maintained a filing system for clients
Processed emails, correspondence memos, letters, and forms
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Maintained inventory of office supplies and placed orders.
Director of Member Relations
The Club at Arrowcreek
05.2016 - 09.2019
Knowledgeable with payroll accounting process.
Organized and managed all aspects of an event.
Communicated with clients for events while managing logistics with event suppliers.