Crystal Boone
Spruce Pine,NC
Summary
Strategic Quality Technician versed in developing standard operating procedures and training materials to promote adherence to quality standards. Dedicated to identifying operational pain points and implementing actionable improvements. Reduce corporate costs and increase consistency of quality. Hard working employee with customer service, multitasking and time management abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proficient Quality Technician with experience handling and resolving critical quality problems using research abilities. Strong analytical, organizational and planning abilities. Consistently work with minimum supervision. Independent and self-directed.
Overview
24
24
years of professional experience
Work History
Senior Quality Technician
Baxter Healthcare Corporation
04.2022 - Current
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Proposed corrective actions to address recurring quality issues.
- Performed routine maintenance and calibration on testing equipment.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Work Delegation
- Performance Assessment
- SOP Development
- Child NCR
- Trackwise
- AS400
- Leaker Analysis
- Trends
Production Technician
Baxter Healthcare Corporation
12.2020 - 04.2022
- Promptly documented and reported all defective equipment and hazardous conditions.
- Performed setup of production equipment to establish optimal performance.
- Trained and supervised production personnel to properly use production equipment and apply best practices.
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
- Maintained accurate production records to track progress, identify areas for improvement and meet regulatory requirements.
- Suggested and implemented new ideas to improve quality, reduce cost, and support production work environment.
- Adjusted machines to increase productivity for runs.
- Made sure that products were produced on time and are of good quality.
- Inspected finished products for quality and adherence to customer specifications.
- Inspected products and machines to maintain quality and efficiency.
Manufacturing Production Associate
Baxter Healthcare Corporation
04.2020 - 12.2020
- Inspected final products to assess compliance with quality standards and established tolerances.
- Made sure that products were produced on time and are of good quality.
- Assembled products according to changing daily work orders and specific customer needs.
- Inspected finished products for quality and adherence to customer specifications.
- Loaded and unloaded materials from conveyor belts to support continuous production.
- Assembled products to meet production requirements and daily established quotas.
- Maintained organized work area by cleaning and removing hazards.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Patient Care Technician 2
Blue Ridge Regional Hospital
04.2017 - 04.2020
- Maintained clean and safe environment to promote patient safety and comfort.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Collected and transported specimens to prepare for lab testing.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Delivered high-quality care to [Type] patients in hospital facility.
CNA
Smokey Ridge Health And Rehabilitation
05.1999 - 06.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Documented patient information and care activities in electronic health record.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Supported needs of [Number]+ residents under long-term care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Education
High School Diploma -
Madison High School
Marshall, NC06.1998
Skills
- Testing Procedures
- Calibration Standards
- Specifications Understanding
- Product Sampling
- Testing Protocols
- Equipment Calibration
- Documentation Skills
- Visual Inspection
- Staff Training
- Safety Compliance
- Quality SOPs Development
- Documentation
Timeline
Senior Quality Technician
Baxter Healthcare Corporation
04.2022 - Current
Production Technician
Baxter Healthcare Corporation
12.2020 - 04.2022
Manufacturing Production Associate
Baxter Healthcare Corporation
04.2020 - 12.2020
Patient Care Technician 2
Blue Ridge Regional Hospital
04.2017 - 04.2020
CNA
Smokey Ridge Health And Rehabilitation
05.1999 - 06.2017
High School Diploma -
Madison High School
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