Crystal Borenstein
San Diego
Summary
Dedicated Front Office Coordinator/Administrative Assistant with over 7 years of experience and extensive expertise in medical offices. Successful at managing multiple administrative tasks with a positive attitude and a willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Front Office Coordinator
Mindpath Health
03.2023 - Current
- Screened and transferred incoming calls, transmitted information and documents to internal personnel.
- Collected patient payments on regular basis; Updated patient financial information to guarantee accuracy.
- Scheduled patients
Front Office Coordinator/Administrative Assistant
Miller Cosmetic Surgery
06.2015 - 07.2022
- Scheduled all patient appointments.
- Managed office and medical supply inventories; received deliveries and organized supplies in stockrooms and exam rooms
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Ordered diagnostic tests and communicated results to patients.
- Collected patient payments and recorded payment transactions.
Luxury Sales Associate/Merchandiser Specialist
Neiman Marcus
04.2010 - 05.2015
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Worked independently with minimal supervision.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Investigated current trends and innovative techniques to create unique displays.
- Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
Education
High School Diploma -
Foshay Learning Center
Los Angeles, CA04.2007
Skills
- Office Administration
- Medical Terminology
- Patient Confidentiality
- Schedule Management
- Accounts Receivable
- Customer Service
- Patient Flow Management
- Office Workflow Support
Timeline
Front Office Coordinator
Mindpath Health
03.2023 - Current
Front Office Coordinator/Administrative Assistant
Miller Cosmetic Surgery
06.2015 - 07.2022
Luxury Sales Associate/Merchandiser Specialist
Neiman Marcus
04.2010 - 05.2015
High School Diploma -
Foshay Learning Center
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