Crystal Bourton
East Wenatchee,WA
Summary
Hardworking and punctual works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Shipping and Receiving Clerk
Wenatchee World
Wenatchee, WA
04.2016 - 03.2023
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Maintained inventory of shipping materials and supplies.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
Customer Service Manager
Smallwoods Harvest
Peshastin, WA
01.2014 - 03.2015
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Deep Cleaner
Comfort Suites Hotel
Wenatchee, WA
02.2012 - 11.2013
- Restocked supplies, replacing toiletries, liners and soaps.
- Maintained safety protocols through safe handling of equipment and chemicals.
- Performed daily dusting, leather and wood surface polishing and wall washing.
- Used shampoos and steam equipment to periodically clean upholstery and carpeting.
Education
GED -
06.2013
Skills
- Materials transport
- Safety and compliance
- Training and development
- Shipping coordination
- Computer skills
- Customer service
- Organizational skills
- Communication
- Meticulous attention to detail
- Skilled multi-tasker
Additional Information
- fork lift experience
- delivery driving experience
Timeline
Shipping and Receiving Clerk - Wenatchee World
04.2016 - 03.2023
Customer Service Manager - Smallwoods Harvest
01.2014 - 03.2015
Deep Cleaner - Comfort Suites Hotel
02.2012 - 11.2013
Wenatchee Valley College - GED,
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