Crystal Boykins

Squealers BBQ

05.2006 - 10.2023

Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Controlled labor hours and inventory costs through hands-on management and proactive changes.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Oversaw training of more than 20 team members.
Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
Reduced food waste through better inventory management and portion control, leading to increased profitability.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Oversaw food preparation and monitored safety protocols.
Coordinated with catering staff to deliver food services for special events and functions
Motivated staff to perform at peak efficiency and quality.
Managed staff schedules and maintained adequate coverage for all shifts.
Organized and detail-oriented with a strong work ethic.
Resolved problems, improved operations and provided exceptional service.
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.