Crystal Bradley
Myrtle Beach,SC
Summary
Efficient Payroll Administrator knowledgeable about managing payroll for up to 150+ employees each period. Adept at reviewing and correcting records, processing payments and funding accounts. Ready to bring 20+ years of progressive experience to a new permanent role.
Overview
28
28
years of professional experience
Work History
Owner-Operator-Director
Kiddie Junction Creative Learning Center
07.2008 - 11.2021
- I oversaw the daily operations of the childcare facility that had a maximum capacity of 121 children. 60+ hrs weekly
- I supervised the assistant director and childcare teachers
- Other responsibilities included the financial operations, oversaw facility maintenance and repairs, gathered data to process bi-weekly payroll, benefits, organizing staff meetings, staff trainings, analyzing and planning the childcare food program, collection and organization of tuition payments, food ordering and delivery, vendor communication, planning and organizing bus routes, parent meetings and consults, planning and organizing our 4k programs and 4k graduation, and Department of Social Services communication by phone, email and in person
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Researched target market to discover customer needs and analyze competitor trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Owner-Operator
Magnolia House Restaurant
02.2012 - 10.2012
- Oversaw daily operations of the restaurant along with staffing
- Supervision of management and other employees
- Responsibilities included opening and closing the restaurant, daily bank deposits, maintaining cash registers, organization of ordering food and delivery, preparing food, staff scheduling, cleaning, inventory, vendor communication, marketing and held staff meetings
- Managed day-to-day business operations.
- Human Resources and payroll duties
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Trained and motivated employees to perform daily business functions.
- Prepared annual budgets with controls to prevent overages.
Human Resources Payroll Administrator
Horry County State Bank
12.2006 - 08.2011
- Duties included but not limited to gathering pertinent data to process payroll on a semi-monthly basis for 150 bank employees, maintenance of personal and vacation time used, planning and organizing employee flexible spending accounts and premium only plan accounts. 40 hours weekly.
- Communicated and orally performed annual open enrollment with all employees
- Gathered pertinent data to upkeep time sheets, I-9 Forms and personnel files
- Analyzed and performed annual audits for 401-k plans, workers compensation plans and performed duties assigned by the President and CEO, SEVP and SR Personnel Officer of the bank
- Human Resources and Payroll duties
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Calculated payroll deductions by accurately using ADP and processed payroll to meet preset requirements.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Submitted reports on payroll activities.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Managed payroll data entry and processing for 150+ employees to comply with predetermined company guidelines.
- Processed payroll garnishments such as tax liens and child support.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Managed employee records on database to maintain accuracy and updated information.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Assisted with recruitment and onboarding of new employees.
- Tracked employee vacation, sick and personal time.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
Human Resources Specialist
SAFE AUTO INSURANCE COMPANY
12.2003 - 12.2006
- Duties included but not limited to gathering pertinent data and recognizing solutions to process payroll on a bi-weekly basis for over 250 employees. 40 hours weekly.
- Analyzed problems to identify factors to maintain e-time, sick and vacation time balances for all employees
- Data entry and calculation of salary increases, decreases, payroll deductions and calculation of back pay when necessary
- Entry and updating health benefits and 401-k for employees
- Communicated effectively and orally and in writing, new hire orientation, processed background checks, drug testing, interviews, maintenance of personnel and terminated files
- Planned and organized company events
- Maintenance of the company’s bank petty cash account
- The company has permanently closed the Hemingway location.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Loan Adjuster II
BB&T Brank Banking and Trust
08.2001 - 10.2003
- Made and received calls to and from customers regarding their past due accounts
- Calls could include collection of payments, granting extensions, analyzing constant credit accounts, line of credit accounts, installment loans and credit card accounts
- Additionally, duties included training new employees and analyzing accounts for Regional Finance Corporation, which was a finance company owned by BB&T
- The company is now Truist Bank.
- Proactively identified solutions for customers experiencing credit issues.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Radiology Biller
Dominion Medical Management
04.2000 - 05.2001
- Radiology billing for Conway Medical Center, Grand Strand Hospital and Loris Hospital
- Adding correct diagnosis codes and researched radiology claims according to procedures performed
- Data entry of numerous claims by date of service to meet month end goals, collecting co-pays from walk-in patients and worked with insurance companies to settle balances on older claims.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Executed billing tasks and recorded information in company databases.
- Followed up with appropriate parties to obtain prompt payments.
- Kept all patient information secure and confidential.
- Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
- Determined proper codes for medical records and patient services.
Quality Control Analyst
Blue Cross Blue Shield
08.1997 - 04.2000
- Keying new medical claims and correcting claims that were rejected because of either the wrong diagnoses and procedure codes or incorrect patient and physician information
- Also analyzed claims processed by other claims associates within the company.
- Inspected claims and compared against standards to meet regulatory requirements.
- Developed and maintained quality assurance procedure documentation.
Assistant Manager
D.A. Kellys Department Store
05.1994 - 07.1996
- Opening and closing the store located in Briarcliffe mall, midday and night bank deposits, organizing jewelry and clothing displays throughout the store
- Training and guiding new and present employees, weekly inventory, did staff work schedules, processed payroll, timesheets and assisting customers as needed in the store and by phone
- The store is now permanently closed.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Human Resources And Payroll - Human Resources
HORRY GEORGETOWN TECHNICAL COLLEGE
Conway, SC08.2025
Real Estate Agent - Real Estate
Pinnacle Real Estate Academy
Myrtle Beach, SC02.2021
SC Bankers School - Banking And Financial Support Services
Lander University
Greenwood, SC07.2010
Interior Design - Interior Design
Horry Georgetown Technical College
Conway, SC08.2002
Cosmetology - Cosmetology
Chris Logan Career College
Myrtle Beach, SC05.1994
High School Diploma - High School
C.E. Murray High School
Greeleyville, SC05.1992
Skills
- Exceptional oral and written communication
- Administrative Oversight
- Business Management
- HR Support
- Data review
- New hire processing
- Expense reimbursements
- Payroll Auditing
- Benefits Administration
- Reviewing timesheets
- Payroll Processing
- Time Tracking and Review
Hobbies and Interests
- Art
- Interior Design
- Floral Designs
- Travel
- Cooking
Timeline
Owner-Operator
Magnolia House Restaurant
02.2012 - 10.2012
Owner-Operator-Director
Kiddie Junction Creative Learning Center
07.2008 - 11.2021
Human Resources Payroll Administrator
Horry County State Bank
12.2006 - 08.2011
Human Resources Specialist
SAFE AUTO INSURANCE COMPANY
12.2003 - 12.2006
Loan Adjuster II
BB&T Brank Banking and Trust
08.2001 - 10.2003
Radiology Biller
Dominion Medical Management
04.2000 - 05.2001
Quality Control Analyst
Blue Cross Blue Shield
08.1997 - 04.2000
Assistant Manager
D.A. Kellys Department Store
05.1994 - 07.1996
Human Resources And Payroll - Human Resources
HORRY GEORGETOWN TECHNICAL COLLEGE
Real Estate Agent - Real Estate
Pinnacle Real Estate Academy
SC Bankers School - Banking And Financial Support Services
Lander University
Interior Design - Interior Design
Horry Georgetown Technical College
Cosmetology - Cosmetology
Chris Logan Career College
High School Diploma - High School
C.E. Murray High School
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