
Dynamic professional with experience as a Virtual Receptionist at Conduent, adept at data analysis and visualization. Proven ability to enhance interdisciplinary collaboration and maintain data integrity. Skilled in Microsoft Excel and committed to delivering exceptional customer service, ensuring efficient communication and streamlined processes across departments.
• Utilized data visualization tools to effectively communicate business insights.
• Produced monthly reports using advanced Excel spreadsheet functions
• Aided interdisciplinary collaboration by creating a centralized platform for sharing crucial healthcare analytics insights among various departments
• Maintained accurate records with diligent data entry and effective communication with healthcare professionals..
Customer Service
Inbound and Outbound Calling
Invoicing and Billing
Typing Proficiency 65 WPM
Live Chat Support
Document Preparation
Office Administration
Data Entry and Analysis
Microsoft Excel
Data Processing
Call Center Experience
Spreadsheet Management