Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Bragman

Lexington,KY

Summary

Dynamic professional with experience as a Virtual Receptionist at Conduent, adept at data analysis and visualization. Proven ability to enhance interdisciplinary collaboration and maintain data integrity. Skilled in Microsoft Excel and committed to delivering exceptional customer service, ensuring efficient communication and streamlined processes across departments.

Overview

5
5
years of professional experience

Work History

Virtual Receptionist

Conduent
10.2022 - 11.2023

• Utilized data visualization tools to effectively communicate business insights.

• Produced monthly reports using advanced Excel spreadsheet functions

• Aided interdisciplinary collaboration by creating a centralized platform for sharing crucial healthcare analytics insights among various departments

• Maintained accurate records with diligent data entry and effective communication with healthcare professionals..

Data Entry Specialist ​ 09/2020 to 12/2022

Continuum
09.2020 - 12.2022
  • Accurately inputted data into electronic databases, ensuring consistent quality and integrity.
  • Entered and verified large volumes of data with high accuracy and attention to detail.
  • Entered and maintained data accuracy across multiple databases and spreadsheets.

Virtual Administrative Assistant

Addeco
11.2018 - 09.2020
  • Managed scheduling and coordination of meetings for multiple departments, enhancing communication efficiency.
  • Streamlined document management processes using cloud-based tools to improve accessibility and collaboration.
  • Adhered to strict privacy policies and implemented secure filing systems to maintain confidentiality of sensitive information.

Education

High School Diploma -

Chipley High School
Chipley, FL

Skills

    Customer Service

    Inbound and Outbound Calling

    Invoicing and Billing

    Typing Proficiency 65 WPM

    Live Chat Support

    Document Preparation

    Office Administration

    Data Entry and Analysis

    Microsoft Excel

    Data Processing

    Call Center Experience

    Spreadsheet Management

Timeline

Virtual Receptionist

Conduent
10.2022 - 11.2023

Data Entry Specialist ​ 09/2020 to 12/2022

Continuum
09.2020 - 12.2022

Virtual Administrative Assistant

Addeco
11.2018 - 09.2020

High School Diploma -

Chipley High School
Crystal Bragman