Crystal Brault
Grand Junction,CO
Summary
I can handle multiple projects simultaneously with a high degree of accuracy. The goal is to secure and maintain a full-time position that offers professional challenges, allowing me to utilize interpersonal skills, excellent time management, and problem-solving abilities. I am adept at completing projects with confidence and skill. I have consistently performed well under pressure throughout history, accomplishing successive assignments with precision. My adaptability shines in fast-paced environments, making me an asset in ever-changing situations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Deli/meat Department Clerk
City Market
04.2010 - Current
- The deli/Meat Clerk is responsible for providing excellent customer service in a grocery store's deli and meat departments.
- This includes assisting customers, ensuring product quality, maintaining cleanliness, and adhering to safety standards.
Cheese Monger
City Market
07.2021 - 09.2022
- The Cheese Monger is responsible for the daily operations of the cheese department
- This includes providing excellent customer service, ensuring product quality, managing inventory, and maintaining cleanliness and safety within the department.
Deli Manager
City Market
11.2018 - 11.2019
- The Deli Manager is responsible for managing the daily operations of the deli department in a grocery store
- This includes providing excellent customer service, ensuring product quality, managing inventory, and maintaining cleanliness and safety within the department.
Assistant Deli Manager
City Market
09.2016 - 11.2018
- The Assistant Deli Manager is responsible for assisting the Deli Manager in the daily operations of the deli department
- This includes providing excellent customer service, ensuring product quality, managing inventory, and maintaining cleanliness and safety within the department.
Education
Bachelor's degree - Psychology
Southern New Hampshire University
Manchester, NH12.2023
Skills
- Food Safety
- Supervising Experience
- Schematics
- Merchandising
- Organizational skills
- Leadership
- English
- Communication skills
- Computer skills
- Customer service
- Analysis skills
- Human resources
- Research
- Cooking
- Retail sales
- HIPAA
- Management
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Heavy lifting
- Microsoft Outlook
- Windows
- Customer Service
- Safety awareness
- Product display
- Waste Reduction
- Cross-Selling Products
- Sanitation and food safety
- Teamwork and Collaboration
- Team Player
- Problem-Solving
- Attention to Detail
- Multitasking and Organization
- Collaboration and Teamwork
- Critical Thinking
- Team Leadership
- Adaptability and Flexibility
- Decision-Making
- Dependable and Cooperative
- Customer Relations
- Stocking and Replenishing
- Handling Complaints
- Inventory organization
- Resolving Complaints
- Schedule Management
- Training and Motivation
- Issue Resolution
- Customer Needs Assessment
- Staff Development
- Inventory
Accomplishments
- Supervised team of 30+ staff members.
- Demonstrated effective leadership and management skills in overseeing daily operations.
- Achieved waste reduction by 30%
- Successfully implemented the Zero Waste and WIP program within the organization.
- Contributed to sustainability efforts and cost savings.
- Manager and Assistant Manager
- Managed the only deli in the district that consistently contributed to the bottom line for all 4 years in a management position.
- Collaborated with the team to drive profitability and operational excellence.
- Implemented New Training and Organizational Programs
- Played a key role in introducing initiatives that improved profits and eliminated shrink.
- Adapted to changing business needs and ensured successful implementation.
- Food Safety and Sanitization Excellence
- Led the team to pass all food safety and sanitation inspections.
- Maintained high standards of cleanliness and compliance
- Effective Department Scheduling
- Successfully implemented a department schedule, optimizing coverage without exceeding allocated hours.
- Advocacy and Conflict Resolution
- Effectively addressed complaints and grievances, advocating for team members with positive results.
- Ensured a positive work environment by resolving professional issues.
- Collaboration and Support
- Worked Closely with the team, providing guidance and support
- Fostered understanding and confidence among team members in executing tasks.
Certification
- CITI Certification, 10/2023, 10/2026
- 08-038-0439, 11/2023, 11/2027
- Driver's License
Groups
National Society of Leadership and Success, 02/2021, Present, In February 2021 I was invited to join the SNHU chapter of The National Society of Leadership and Success after being nominated due to my outstanding academic achievements.
Timeline
Cheese Monger
City Market
07.2021 - 09.2022
Deli Manager
City Market
11.2018 - 11.2019
Assistant Deli Manager
City Market
09.2016 - 11.2018
Deli/meat Department Clerk
City Market
04.2010 - Current
Bachelor's degree - Psychology
Southern New Hampshire University