CRYSTAL BRAY
Montgomery,AL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Accomplished in diversifying training programs and expanding course offerings to handle larger numbers of enrollees. Well-versed in developing courses for new topics and adjusting existing classes to meet changing demands. Hardworking and disciplined leader with advanced conflict resolution skills, good organizational abilities and proactive approach.
Overview
16
16
years of professional experience
Work History
Procurement Specialist
Kelly Services/Contract with ALSDE
Montgomery, AL
06.2022 - Current
- Reviewed and updated suppliers' information such as contact details, payment terms, and performance ratings.
- Negotiated contracts with vendors for the purchase of required materials and services.
- Developed strategies for procuring goods and services at the most cost-effective prices.
- Conducted research to identify new potential suppliers based on quality, price, availability, reliability and serviceability criteria.
- Collaborated closely with other departments to understand their product requirements and ensure timely fulfillment of orders.
- Ensured compliance with relevant laws, regulations, policies and procedures related to procurement activities.
- Organized periodic meetings with vendors and suppliers to discuss business objectives.
Nationally Certified Training Manager
Arby's Restaurant Group / Inspire Brands
Montgomery, AL
10.2017 - 07.2022
- Designed and implemented effective training programs to improve employee performance and meet organizational objectives.
- Provided coaching and mentoring on an individual basis to ensure successful transfer of knowledge from the classroom to the workplace for staff of 30 or more.
- Ensured compliance with all applicable laws and regulations related to training activities.
- Created evaluation tools to measure effectiveness of training initiatives.
- Monitored progress of employees who have undergone training sessions and provided guidance when necessary.
- Researched current trends in the field of professional development for continuous improvement of existing processes or systems used for delivering educational content.
Front of the House/Bar Manager
Quality Restaurant Concepts
Montgomery, AL
11.2014 - 12.2017
- Managed restaurant staff of 40 or more , trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
- Delegated work to staff, setting priorities and goals.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Training/General Manager
Emerald Management Corporation/McDonalds Franchise
Montgomery And Selma , AL
11.2008 - 10.2014
- Increased profitability by implementing company specific program, GET RIGHT, resulting in decreased turnover from 64% to 42.9% and bettered labor cost from start points of 23% to 18.5%
- Surged sales from -9.7% to + 10%, increased profits from start point of 386k to 1M+
- Seized opportunity to increase sales, resulting in 24-hour operation according to identified sales trends in area of operation
- Administered training and maintenance to decrease cost of maintenance repairs
- Coordinate performance appraisals for all staff
- Supervise a staff of 65 or more
- Performed daily, weekly, monthly, quarterly, and yearly administration requirements
- Hired, trained, and scheduled workers, delegated work, resolved conflicts, and oversee operations at restaurant locations
- Upheld all company policies and procedures according to guidelines set up by owners, state and federal law
- Conducted multiple training classes and meetings held in Selma, Montgomery and Corporate offices
- Interacted with supervisors, co-workers, district managers and the public on a routine basis to discuss and modify business needs.
Education
Bachelor of Science - Business Administration
Miles College
01.2008
Timeline
Procurement Specialist
Kelly Services/Contract with ALSDE
06.2022 - Current
Nationally Certified Training Manager
Arby's Restaurant Group / Inspire Brands
10.2017 - 07.2022
Front of the House/Bar Manager
Quality Restaurant Concepts
11.2014 - 12.2017
Training/General Manager
Emerald Management Corporation/McDonalds Franchise
11.2008 - 10.2014
Bachelor of Science - Business Administration
Miles College
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