Crystal Brewer
Chattanooga,US
Summary
Dedicated and compassionate professional with years of experience in early childhood education, customer service, and financial operations. Skilled in classroom management, child development, and creating supportive learning environments. Recognized for strong communication, problem-solving, and multitasking abilities with a commitment to excellence and student growth.
Overview
14
14
years of professional experience
Work History
Lead Teacher
The Goddard School of Chattanooga
Chattanooga, TN
08.2024 - Current
- Plan and implement age-appropriate curriculum that promotes social, emotional, and academic development.
- Create a nurturing classroom environment focused on safety, engagement, and hands-on learning.
- Collaborate with parents and staff to support individual child needs and maintain consistent communication.
- Supervise and mentor assistant teachers to ensure effective classroom operations.
Cashier / Customer Service Associate
Publix Super Markets
Chattanooga, TN
08.2012 - 04.2025
- Delivered friendly and efficient customer service in-store and by phone.
- Handled money services, processed payments, and resolved customer concerns with professionalism.
- Communicated results clearly with teammates to ensure timely, accurate customer updates.
- Assisted team members and ensured customer satisfaction in a fast-paced retail setting.
- Maintained precise cash drawer balances and executed daily financial reconciliations to ensure accuracy and accountability.
Paraprofessional
Milam Elementary School
El Paso, TX
04.2022 - 06.2023
- Supported teachers in creating a safe, structured, and engaging learning environment.
- Assisted students with daily routines, meals, and classroom activities.
- Monitored student health, behavior, and emotional well-being; reported concerns to staff and parents.
- Maintained accurate records of student progress and behavior, ensuring effective communication with educators and parents.
Customer Service Representative / Eligibility Specialist
Adaptive Health Integrations
Georgia
07.2020 - 04.2022
- Responded to patient inquiries and assisted with billing and insurance verification.
- Ensured accurate data entry and verification of medical requisition forms.
- Provided excellent customer support, improving patient satisfaction and service accuracy.
- Analyzed eligibility criteria to ensure compliance, optimizing patient intake processes and minimizing delays.
Checkout Advocate
Target
Cumming, GA
10.2019 - 10.2021
- Welcomed and assisted guests, ensuring efficient and positive checkout experiences.
- Scanned and bagged items according to safety and company standards.
- Maintained professionalism and attentiveness to minimize guest wait times.
- Trained new team members on checkout procedures, promoting teamwork and maintaining high standards of service delivery.
Bank Teller
BB&T (Now Truist Bank)
Cumming, GA
03.2019 - 07.2020
- Processed deposits, withdrawals, and loan payments with accuracy and efficiency.
- Balanced cash drawers and maintained compliance with all financial regulations.
- Provided high-quality customer service in a fast-paced banking environment.
- Streamlined transaction processing to enhance service speed, resulting in noticeable gains in customer satisfaction and reduced wait times.
Education
Bachelor's Degree -
Florida A&M University
Tallahassee, FLAssociate Degree -
Tallahassee Community College
Tallahassee, FLCertification - Child Development Associate (CDA) Certification
Skills
Curriculum development
Classroom management
Time management
Team leadership
Conflict resolution
Data entry accuracy
Customer engagement
Timeline
Lead Teacher
The Goddard School of Chattanooga
08.2024 - Current
Paraprofessional
Milam Elementary School
04.2022 - 06.2023
Customer Service Representative / Eligibility Specialist
Adaptive Health Integrations
07.2020 - 04.2022
Checkout Advocate
Target
10.2019 - 10.2021
Bank Teller
BB&T (Now Truist Bank)
03.2019 - 07.2020
Cashier / Customer Service Associate
Publix Super Markets
08.2012 - 04.2025
Bachelor's Degree -
Florida A&M University
Associate Degree -
Tallahassee Community College