Crystal Britton
Binghamton
Summary
Dynamic professional with expertise in cash management and property operations. Proven track record in financial record keeping and conflict resolution, enhancing operational efficiency. Adept in compliance and vendor management, delivering exceptional customer service. Self-motivated, hard working, RELIABLE.
Overview
24
24
years of professional experience
Work History
Cash Management Specialist/ Courtesy Specialist
Boscov's
03.2025 - Current
- Oversaw liquidity and cash management operations.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Complied with established internal controls and policies.
- Utilized financial software to prepare consolidated financial statements.
- Followed all company policies and procedures to deliver quality work.
- Maintained database systems to track and analyze operational data.
- Collected, arranged, and input information into database system.
Property Owner / Mananger
Self Employed Services/ Britton Property Manegement
10.2001 - 02.2023
- Managed day-to-day business operations.
- All payroll and accounts receivable.
- Actively worked with Catholic charities, HUD, Public Assistance workers, assisting tenants with affordable housing based on need.
- Performed/ managed all maintenance and repairs.
- All hiring and termination of Maintenance and Leasing agents.
- Filed, served and followed all court guidelines for terminating leases and surrender of properties.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Communicated effectively with owners, residents, and on-site associates.
- Kept properties in compliance with local, state, and federal regulations.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Coordinated appointments to show marketed properties.
- Maximized rental income while minimizing expenses through effective planning and control.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Responded to Common Area Maintenance (CAM) inquiries.
- Collected and maintained careful records of rental payments and payment dates.
- Generated professional networks by engaging in professional, industry and government organizations.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
Education
No Degree - Paralegal/ Business Administration
SUNY Broome Community College
Binghamton, NYSkills
- Transaction monitoring
- Microsoft office
- Bank reconciliation
- Compliance
- Payment processing
- Financial record keeping
- Cash drawer management
- Regulatory compliance
- Fraud detection techniques
- Cash handling expertise
- Collections actions
- Quality assurance
- Professionalism
- Vendor management
- Excellent communication
- Conflict resolution
- Professional demeanor
- Staff management
- Task prioritization
- Certified accounts payable practitioner
- Project management
- Human resources knowledge
- Customer service
- Multitasking
- Problem-solving abilities
Timeline
Cash Management Specialist/ Courtesy Specialist
Boscov's
03.2025 - Current
Property Owner / Mananger
Self Employed Services/ Britton Property Manegement
10.2001 - 02.2023
No Degree - Paralegal/ Business Administration
SUNY Broome Community College
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