Summary
Overview
Work History
Education
Skills
Websites
Non-traditional route for Teaching Licensure
Timeline
Generic

Crystal Brock

Lafayette,Ga.

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Goal-oriented paraprofessional caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials. Experienced professional committed to providing students with tools and resources to succeed academically. Highly organized and detail-oriented with passion for helping children reach academic goals.

Overview

26
26
years of professional experience

Work History

Kindergarten Paraprofessional

Saddle Ridge Elementary/Middle School
2017.08 - Current
  • Processed student progress and assessment data using ESGI, streamlining reporting and leading to more personalized education approaches.
  • Supported lead teacher in managing classroom activities for optimal student engagement and growth.
  • Prepared instructional materials, including visual aids, hands-on resources, and multimedia tools, to support teaching objectives effectively.
  • Implemented positive reinforcement strategies to promote good behavior and foster supportive learning atmosphere.
  • Collaborated with fellow educators to develop interdisciplinary lessons and create cohesive learning environment.
  • Established strong rapport with parents through regular communication regarding their child''s academic achievements and areas for improvement.
  • Assisted students with special needs, providing extra support and ensuring their academic success.
  • Ensured clean and orderly classroom environment by maintaining organization and assisting with daily cleaning tasks.
  • Applied evidence-based practices for classroom management to enhance learning results.
  • Assisted in planning and execution of special events, including parent-teacher conferences, open houses, and school-wide activities.
  • Observed and assessed student performance and charted progress.
  • Provided one-on-one instruction for struggling students, improving their overall performance in classroom.
  • Helped children build essential social skills through group activities and structured playtime sessions.
  • Helped teacher prepare instructional material and displays.
  • Developed and implemented strategies to improve student engagement.

Dispatcher

U.S. Express Trucking Company
2016.11 - 2017.07
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 200 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Ensured compliance with local, state, and federal regulations related to emergency communications.
  • Answered phone calls and responded to customer emails.
  • Scheduled and organized delivery routes.

Administrative Assistant

Kids For Christ
2015.08 - 2016.11
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Created and maintained databases to track and record customer data.
  • Managed department budgets and generated financial reports for management review.
  • Assisted coworkers and staff members with special tasks on daily basis.

Quality Control Inspector

Blue Bird Body
2012.07 - 2015.07
  • Communicated with production team members about quality issues.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Updated quality control records and reports.
  • Trained other workers in inspection and testing procedures.
  • Followed safety protocols while handling hazardous materials.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Collaborated with production staff to establish and meet quality standards
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Completed precise measurements using special tools.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
  • Enhanced production efficiency by implementing standardized inspection processes and procedures.

Assistant Teacher

North Ga. Head Start
1998.09 - 2009.02
  • Supervised recess, lunch and daily student intake and dismissal.
  • Assisted in creating safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Assisted in lessons, curriculum and homework planning.
  • Worked with teacher to identify and target opportunities for instructional improvements.
  • Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
  • Created and developed lesson plans to meet students' academic needs.
  • Supported student physical, mental, and social development using classroom games and activities.

Education

Bachelor of Arts - Education Studies

Western Governors University
Salt Lake City, UT
05.2024

Cosmetology Diploma - Cosmetology

North Western Technical College
Rock Spring, GA
07.2001

No Degree - Early Childhood Education

North Western Technical College
Rock Spring, GA

Child Development Associate Certification - Early Childhood Education

Northwestern Technical College
Rock Spring, GA
05.1999

Skills

  • ABC mouse
  • Small Group Instruction
  • Special Education Support
  • Classroom Management
  • Supervising Classroom Activities
  • Motivating and Inspiring Students
  • Lesson Planning and Preparation
  • Class Dojo
  • Classroom Organization
  • Parent-Teacher Communication
  • Positive Reinforcement
  • Classroom Safety

Websites

Non-traditional route for Teaching Licensure

I will begin Tapp program in the July to obtain my licensure for teaching in Elementary grades (K-5). I will obtain sped certification if needed. I am looking forward to gaining more knowledge through this program as I begin the journey in my teaching career.

Timeline

Kindergarten Paraprofessional

Saddle Ridge Elementary/Middle School
2017.08 - Current

Dispatcher

U.S. Express Trucking Company
2016.11 - 2017.07

Administrative Assistant

Kids For Christ
2015.08 - 2016.11

Quality Control Inspector

Blue Bird Body
2012.07 - 2015.07

Assistant Teacher

North Ga. Head Start
1998.09 - 2009.02

Bachelor of Arts - Education Studies

Western Governors University

Cosmetology Diploma - Cosmetology

North Western Technical College

No Degree - Early Childhood Education

North Western Technical College

Child Development Associate Certification - Early Childhood Education

Northwestern Technical College
Crystal Brock