Crystal Brook Wood

• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Identified sales opportunities and referred customers to branch partners in financial services.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Processed customer transactions promptly, minimizing wait times.
• Educated customers on use of banking website and mobile apps.
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Maintained friendly and professional customer interactions.
• Assisted customers with banking needs and inquiries.

• I print orders that are created by the sales team through a system called LeafLink.
• Pull orders based off of UIN, Product number, batch number, and THC percentage.
• I, then transfer everything I pulled physically by order, digitally into system, known as BioTrack.
• I stage all product by order, labeling with a reserved for sticker to keep separate.
• I also help intake new product brought into the Vault by highlighting production sheets, checking UIN, THC, AND production label.
• Then place product in right shelving location within the Vault.
• I check all product, load, and drive to locations identified per order on manifest.
• I unload product, sign manifest and invoices, have dispensary intake sign as well.
• Fill out rejection log if any rejects and asset log, receipt book and 8300 form if money is collected.
• Return paperwork organized by route as well as return rejects into staging hold if any.

• Schedule transportation and verify client’s appointments.
• Answer phones in a professional manner providing answers to all the client’s questions regarding transportation.
• Enter client’s information into the computer system for easy reference.
• Communicate with clients to resolve problems with transportation and request for transportation.
• Verify insurance for payment of the client’s transportation.
• Dispatch drivers to the appropriate locations according to predetermined scheduled client requests for immediate needs for transportation.

• Company Overview: Fra-gra-matics manufactures air, vacuum, and fragrance machines for the car wash industry.
• I am involved in the building of these machines from inception to shipping, including prepping the metal 'cans' prior to assembly (acid washing and cleaning), wiring the machines to wiring diagram specifications, and testing the machines prior to shipping.
• I also assist in the Shipping Dept. when needed.
• Fra-gra-matics manufactures air, vacuum, and fragrance machines for the car wash industry.

• I led a team in a family owned business and dealt one-on-one with clients.
• My team and I cleaned client’s homes to their expectations.
• I prepared a checklist to show the clients that we covered and cleaned everything in their homes as discussed with them.

• I closed the store, worked the cash register, cooked food, cleaned the building, stocked coolers, put up deliveries, wrote checks for vendors, counted down registers, and did closing paperwork.

• I greeted customers, told customers about their vehicle of interest, completed paperwork, prepared customers for their purchase, and closed the deal (sold the vehicle at the right price with payments to suit the customer).

• I opened and closed the store, cleaned and stocked the shelves, helped customers, and worked the cash register.
• I counted the money in at opening and counted down at closing, prepared deposits, took deposits to the bank, and made sure all tasks were done for the day at closing.

• I opened the store, worked the cash register, cooked food, cleaned the building, did lottery, prepared store orders, wrote checks to vendors, and was in the process of learning various store paperwork.

Fuel Caps Operator

• I have run about 22 different production machines in this department.
• Prior to running, I read bill of material paperwork to determine material requirements.
• I also trained new hires on machines and paperwork.
• I was moved to pad print.

Pad Print Operator

• I printed covers, mixed ink, dealt with a combination of chemicals, and checked for quality.
• I trained new hires on pad-print machines.

Packaging Operator

• I hand packed products and ran packaging machines.
• Loaded the product on cards, applied plastic sheeting, sent it through the machine to melt the sheeting and seal the product into the package, tore away the excess, packed it in specified counts, labeled it, placed it on skids.
• On another machine, we loaded cartons, dropped the parts in the cartons, packed it at certain counts, labeled it and skid it out. I was moved back to fuel caps and pad print then to thermostats.

Thermostat Operator

• I assembled thermostats for OE customers (i.e., Ford, GM, and Chrysler) and aftermarket customers (such as Walmart and auto parts retailers).
• I assembled secondary components onto the thermostats after they were built up.
• I ran approximately 30 machines while in this department, trained new hires, and did paperwork.

Inventory

• I assisted with inventory on several occasions. I weighed parts, completed tags, and helped record the counts on inventory tracking paperwork.

• I opened the store, cooked, car hopped, and was fountaineer.