Crystal Brown
Port Saint Lucie
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
CSR
Telaffects
06.2023 - Current
- Trained staff on operating procedures and company services.
CSR
LOI Insurance
11.2019 - 01.2021
Answer phones, process payments , start and renew policies, submit claims.
Office Manager
Clean & Clear Filtration
05.2013 - 11.2019
I would did invoicing, accounts receivable and accounts payable through Quickbooks.I would answer phones and assist customers with there bills or any other concerns.
Education
High School Diploma -
Palm Beach Lakes High School
West Palm Beach, FL1998
Skills
- Data Entry
- POS systems expert
- Active Listening
- Product and service knowledge
- Following scripts
Timeline
CSR
Telaffects
06.2023 - Current
CSR
LOI Insurance
11.2019 - 01.2021
Office Manager
Clean & Clear Filtration
05.2013 - 11.2019
High School Diploma -
Palm Beach Lakes High School
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