Crystal Brown

I came to the food bank back in 2023 to do community service. I had tried many different places around town to get hours while I was on probation. Cuddles was great. I liked helping the ladies over there, they were only open two days out of the week.

When I walked through the doors at the food bank and realized how much the volunteers worked to help people of our community who didn't have a whole lot, I genuinely fell like I found my place. I was able to help give back and be a part of the community. Make a difference and make people smile. I finished my hours within six months or so and came back after completing probation. I still come and help because it's a safe place I've helped create for others who have been in my shoes on probation and truly hope my journey can help others not give up hope to become better.

• Assisted clients with food selection while maintaining respectful, efficient service.
• Packed grocery boxes according to household needs and intake guideline.
• Sorted donated food items to support pantry stocking and organized distribution.
• Assisted clients with food selection while maintaining respectfull, efficient service.
• Loaded and unloaded food deliveries, checking items for damage and spoilage.
• Maintained clean volunteer area by sanitizing surfaces and removing waste.
• Help in main operations at the food bank to run things smoothly. Assist by helping with organization and planning for our days of operation.
• Help in anyway I can to improve or make things better at the food bank.

• Managed accounts receivable and payable, reconciling records and resolving billing discrepancies promptly.
• Processed invoices, payments, and bookkeeping entries using QuickBooks with strong attention to accuracy.
• Coordinated customer scheduling, service calendars, and rental bookings to keep daily operations organized.
• Maintained office files, rental agreements, and repair documentation for efficient retrieval and compliance.
• Communicated with customers, vendors, and technicians to confirm service details and update job status.
• Ordered office and shop supplies, monitoring inventory levels to prevent workflow delays.
• Supervised front-desk operations, ensuring consistent phone coverage, intake processing, and customer support.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.