Crystal Bryand
Community Services And Support
Laredo,TX
Summary
Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. thorough and steadfast with clear focus on maintaining efficient and accurate operations. Prepared to assist in the deliverance of quality service to promote community wellbeing and take on challenging new role with the State of Texas. Distinguished leadership and committed to further personal development. Motivated to learn, grow and excel in community services and support.
Overview
2
2
Languages
1
1
Certificate
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Office Clerk
Accounting Office of Jaime Velasquez
Laredo, Texas
11.2018 - 03.2020
- Answer over 50 telephone calls per day.
- Greet clients.
- Assist in filing and perform basic bookkeeping duties.
- Compiled financial records.
- Answer inquiries about company.
- Organized office activities and tasks.
- Operate office machines including photocopies, scanners facsimile machines, voice mail systems and personal computers.
- Sort and distribute incoming mail.
- Troubleshoot and correct malfunctioning office equipment.
- Data entry.
Office Dispatcher
Bronze Star Ambulance Service
Laredo, Texas
08.2015 - 08.2016
- Received over 100 non-emergency calls per day.
- Keep record of all calls and appointments.
- Proactively address problems and suggest solutions.
- Receive appointments and dispatch emergency/non-emergency medical technicians.
- Assess and prioritize calls.
- Oversee field unit routes and track estimated times of arrival.
- Effectively assemble and coordinate scheduled patient transports.
- Inform field units about patient-specific needs.
- Data entry.
- Track and update Call logs and data.
- Establish and provide daily reports to management.
Assistant General Manager
Stripes Convenience Store
Laredo, Texas
08.2012 - 08.2015
- Cooperate with General Manager.
- Enforce company policies and procedures.
- Assist with project planning.
- Assist with staff management.
- Organize and delegate daily tasks to 30 retail and kitchen staff members.
- Address all issues in timely fashion.
- Nurture and promote positive work relationships with all staff.
- Supervise and lead by example.
- Engaged team members and improved performance by delivering daily updates of job performance.
- Conducted monthly meetings to obtain feedback and implement better working strategies.
Education
Bachelor of Arts - Double Major | Psychology; Criminal Justice
Texas A&M International University
Laredo, TX 2018.08 - 2020.08
Skills
Critical thinking
undefinedCertification
Leadership, The National Society of Leadership and Success
Achievements
Term: Spring 2017
Academic Standing: Good
Additional Standing: Scholastic Achievement
Term: Fall 2017
Academic Standing: Good
Additional Standing: Dean's List
Term: Summer I 2018
Academic Standing: Good
Additional Standing: Scholastic Achievement
Timeline
Leadership, The National Society of Leadership and Success
07-2020
Office Clerk
Accounting Office of Jaime Velasquez
11.2018 - 03.2020
Bachelor of Arts - Double Major | Psychology; Criminal Justice
Texas A&M International University
2018.08 - 2020.08
Office Dispatcher
Bronze Star Ambulance Service
08.2015 - 08.2016
Assistant General Manager
Stripes Convenience Store
08.2012 - 08.2015
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