Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Crystal Burgin

Oneonta,US

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

26
26
years of professional experience

Work History

Delivery Driver

Oneonta-2-go
Oneonta, US
11.2021 - 02.2023
  • Collected orders from restaurants, ensuring accuracy and timely delivery to customers
  • Delivered food and groceries, maintaining high customer satisfaction and prompt service
  • Resolved order discrepancies, enhancing customer experience and reducing complaints
  • Maintained vehicle cleanliness and efficiency, contributing to operational effectiveness

Waitress

The Landmark
Oneonta, US
05.1997 - 07.2006
  • Collaborated with management to create efficient schedules, ensuring optimal staffing levels
  • Assisted in early morning peep, contributing to smooth daily operations
  • Delivered exceptional customer service by taking orders, serving food, and managing transactions
  • Maintained cleanliness by promptly clearing tables and refilling drinks, enhancing customer experience
  • Closed out tickets accurately, ensuring financial integrity and customer satisfaction

Residential Trainer

Alabama retardation center
Oneonta, US
09.2005 - 06.2006
  • Helped mentally challenged adults with cooking and cleaning
  • Preformed physical therapy exercise's with the resident's
  • Handed out there medications
  • Planed events for the upcoming week

Shift Manager

KFC
Oneonta, US
10.2000 - 01.2001
  • Managed nightly register closures and bank deposits, ensuring accurate financial reporting
  • Supervised employees to enhance customer service, leading to improved satisfaction ratings
  • Prepared closing paperwork, streamlining end-of-day processes for operational efficiency

Sales Consultant

Team ford of Marietta
Marietta, US
04.2003 - 08.2000
  • Assisted customers in selecting vehicles, enhancing their buying experience and satisfaction
  • Generated over $2000 in profits, contributing to company revenue growth
  • Utilized product knowledge to guide customer decisions, ensuring optimal vehicle matches

Education

Certified Medical Assistant -

Snead State Community Collage
Boaz, AL
02.2005

GED -

Adult Education Center
Georgia
01-2003

Medical Coding and Billing Specialist -

Medical Office Management -

Skills

  • Customer Service
  • Conflict Resolution
  • Problem Solving
  • Team Motivation
  • Risk Assessment
  • Financial Literacy
  • Communication
  • Mileage Tracking
  • Adaptability
  • Time Management
  • Compassionate Care
  • Time Optimization
  • Sales Techniques

Affiliations

  • Supported my husband with his 12yrs of service as a Army Combat Medic before being medically discharged with honors
  • Traveled through Europe while stationed in Vicenza Italy for 3yrs
  • Traveled parts of Alaska whiles stationed there for 3yrs

Accomplishments

  • Freedom Team Salute Certificate of Appreciation
  • Certificate of Achievement for Rock "Hoo-Ah" Day
  • Certificate of Appreciation from US Army for my unselfish, faithful, and devoted service to support my husband on his retirement from service and contribution to the Nation

Timeline

Delivery Driver

Oneonta-2-go
11.2021 - 02.2023

Residential Trainer

Alabama retardation center
09.2005 - 06.2006

Sales Consultant

Team ford of Marietta
04.2003 - 08.2000

Shift Manager

KFC
10.2000 - 01.2001

Waitress

The Landmark
05.1997 - 07.2006

Certified Medical Assistant -

Snead State Community Collage

GED -

Adult Education Center

Medical Coding and Billing Specialist -

Medical Office Management -

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Crystal Burgin