Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Crystal Byle

Sparta,MI

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
year of professional experience

Work History

Lead Sales Associate

Dollar General
Sparta, MI
05.2023 - Current
  • Provided customer service to ensure satisfaction.
  • Organized store displays for maximum visibility of products.
  • Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
  • Processed payments and returned receipts, cash, coin and cards to customers.
  • Organized sales floor to keep products and displays presentable and in sellable condition.
  • Checked store shelves and restocked products from inventory in back room.
  • Greeted patrons warmly at store entrance and offered assistance with finding needed items.
  • Scanned and bagged items and operated cash register to check out store patrons.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Shared product knowledge to suggest merchandise and services to customers.
  • Maintained awareness of advertised items to accurately recite current pricing and promotions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Operated register, handled cash and processed credit card transactions.
  • Replenished and arranged items to maintain appearance.
  • Reset store displays for special events and seasonal merchandise changes.

Lead Deli Associate

Family Fare Supermarket
Sparta, MI
12.2022 - 06.2023
  • Greeted customers, provided excellent customer service, and answered questions regarding deli products.
  • Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
  • Stocked shelves with a variety of deli meats and cheeses in accordance with company guidelines.
  • Rotated product on shelves to ensure freshness and quality standards were met.
  • Provided accurate information about product ingredients upon request.
  • Checked expiration dates on packaged goods before placing them on display.
  • Ensured that all food items were stored at appropriate temperatures according to health code standards.
  • Restocked condiments such as pickles, olives, peppers, onions, as necessary throughout the day.
  • Cleaned work areas regularly to maintain hygiene standards established by the company.
  • Performed daily opening and closing duties such as cleaning up spills, sanitizing surfaces.
  • Maintained high level of professionalism while interacting with customers and coworkers alike.
  • Resolved customer complaints promptly in a courteous manner in order to ensure customer satisfaction.
  • Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Maintained work areas to reduce potential for illness or injury.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Cleaned utensils, dishes and glasses for customer use.

Education

High School Diploma -

Quest Adult Education
Fremont, MI
05-2004

Skills

  • Sales Promotions
  • Customer Service
  • POS System Operation
  • Relationship Building
  • Product Merchandising
  • Merchandise displays
  • POS system expertise
  • Customer Needs Assessment
  • Positive Customer Experience
  • Teamwork and Collaboration
  • Team Leadership
  • POS system knowledge
  • Client Relationship Building
  • Cash Handling
  • Brand Promotion

Timeline

Lead Sales Associate

Dollar General
05.2023 - Current

Lead Deli Associate

Family Fare Supermarket
12.2022 - 06.2023

High School Diploma -

Quest Adult Education

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Crystal Byle