Crystal Cabecera
Phoenix,AZ
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
Work History
Medical Assistant/ Surgery Scheduler
Desert Canyon Foot And Ankle
12.2013 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Coordinated with facilities to set up surgeries for [2] [Podiatrists].
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified insurance coverage and obtained pre-authorizations.
- Communicated surgery requirements to nursing teams for smooth operation delivery.
- Educated patients about surgeries and provided treatment plan documentation.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Prepared and processed patient referrals and transfer requests.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Medical Assistant
Kids Kare Pediatrics & Family
10.2009 - 12.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Measured patient spirometry.
Education
Medical Assistant Diploma -
Anthem College
Phoenix, AZ07.2009
Medical Assistant Externship
Phoenix, AZ05.2009
Skills
- Phlebotomy
- Patient-Focused Care
- Inventory Management
- Medical Billing
- Medical Terminology
- Patient Scheduling
- Patient Flow Management
- Procedure Assistance
- Data Entry
- HIPAA Compliance
- Electronic Health Records
- Electronic Medical Records
- Equipment Sterilization
- Adaptable
- Customer Service
- Compassionate
- CPR
- Professional Bedside Manner
- Simple Dressings
- Electrocardiographic Rhythm Recognition
- Podiatric fittings, boots, braces, splints
- Surgery Scheduling
- Dispencsng prescription medications- in office
- EMR Glo
- EMR- Eclinical Works
- Injections/ Vaccinations
References
References on upon request
Timeline
Medical Assistant/ Surgery Scheduler
Desert Canyon Foot And Ankle
12.2013 - Current
Medical Assistant
Kids Kare Pediatrics & Family
10.2009 - 12.2013
Medical Assistant Diploma -
Anthem College
Medical Assistant Externship
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