Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Crystal Campos

Lancaster,CA

Summary

Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills.

Overview

16
16
years of professional experience

Work History

Scheduling Coordinator

Skye Spine And Pain Management
Lancaster , CA
09.2017 - Current
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Scheduled deliveries of medical materials by specified time to begin production on time.
  • Scheduled procedures, surgeries and doctor appointments for average of 60 patients per day..
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Answered phone calls and messages for 3-physicians , medical facility, scheduling appointments and handling patient inquiries.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.

Medical Office Administrative Assistant

Center For Orthopedics
Palmdale, CA
03.2015 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Pulled charts and prepared for nurse and doctor assessment.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Maintained patient databases and updated information in alignment with HIPAA protocols.
  • Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Conducted patient intake interviews to collect medical information and insurance details
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services

Personal Assistant

KSA Management
Palmdale, CA
04.2013 - 06.2015
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Organized and attended meetings, including compiling all related documents and reports.
  • Took notes and dictation at meetings.
  • Filed paperwork and organized computer-based information.
  • Screened personal and business calls and directed to appropriate party.

Waitress

Chilis's Bar And Grill
Lancaster, CA
08.2011 - 09.2013
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Waitress

Primo Burger
Quartz Hill, CA
06.2009 - 10.2011
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Operated POS systems to cash out customer checks and complete order transactions.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of any apparent waste or refuse.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.

Education

High School Diploma -

Quartz Hill High School
Quartz Hill, CA
06.2009

Skills

  • Confidentiality requirements
  • Schedule Organization
  • Daily Timekeeping
  • Verbal and Written Communication
  • Appointment Setting
  • Administrative Duties
  • Scheduling Proficiency
  • Customer service and support
  • Great Leadership Skills
  • Intrapersonal Skills
  • Critical Thinking
  • Problem Solving Skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Scheduling Coordinator

Skye Spine And Pain Management
09.2017 - Current

Medical Office Administrative Assistant

Center For Orthopedics
03.2015 - Current

Personal Assistant

KSA Management
04.2013 - 06.2015

Waitress

Chilis's Bar And Grill
08.2011 - 09.2013

Waitress

Primo Burger
06.2009 - 10.2011

High School Diploma -

Quartz Hill High School

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