Crystal Carrera
Gilbert,AZ
Summary
Accomplished Clinical Research Assistant with a proven track record at Hope Research Institute, adept in electronic data capture and fostering patient relationships. Leveraged expertise in clinical trial management and compassionate care to enhance study efficiency and patient satisfaction. Skilled in specimen handling and team collaboration, significantly contributing to research integrity and success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinical Research Assistant
Hope Research Institute
10.2022 - Current
- Developed strong relationships with patients through compassionate care coordination during their participation in clinical studies.
- Managed study databases, ensuring accurate data entry, storage, and retrieval for analysis purposes.
- Coordinated with multidisciplinary teams to facilitate smooth communication between researchers, clinicians, and support staff.
- Provided training to new team members on proper procedures for data collection, documentation, and reporting in clinical trials.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Gathered, processed, and shipped lab specimens.
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Phlebotomy Instructor
Phlebotomy Training Specialists of Utah
04.2020 - 05.2024
- Developed engaging lesson plans that incorporated visual aids, interactive exercises, and group discussions to reinforce learning objectives.
- Coached students on individual level with patience and positive reinforcement.
- Devised plans to support personal growth and improvement for sustained success both within and after program.
- Maintained a safe and organized learning environment, adhering to proper laboratory protocols and procedures.
- Increased student success rates by providing personalized feedback and guidance during skill assessments.
- Taught hands-on and didactic portions of lab-based courses in adherence with IEC standards for curriculum development.
- Delivered comprehensive lectures on phlebotomy techniques, ensuring students grasped essential skills for successful blood draws.
- Supported students with one-on-one coaching in career pursuits and post-program next steps.
- Conducted practical demonstrations of venipuncture and capillary puncture techniques, enabling students to observe correct methods firsthand.
Phlebotomist
Sonora Quest Laboratories
07.2006 - 02.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
Education
High School Diploma -
Casa Grande Union High School
Casa Grande, AZ05-2002
Skills
- Electronic data capture
- Informed consent process
- Adverse event reporting
- Clinical trial management
- Patient recruitment
- Specimen handling
- Specimen collection
- Lab sample processing
- Good clinical practice
- Study protocols
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Timeline
Clinical Research Assistant
Hope Research Institute
10.2022 - Current
Phlebotomy Instructor
Phlebotomy Training Specialists of Utah
04.2020 - 05.2024
Phlebotomist
Sonora Quest Laboratories
07.2006 - 02.2019
High School Diploma -
Casa Grande Union High School
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