Crystal Cartwright
Russellville ,AR
Summary
Dynamic and reliable professional with a strong work ethic, experienced at Grace Manufacturing as a Cleaning Technician. Proven ability to enhance team productivity through efficient cleaning schedules and training new staff. Exceptional customer service skills, fostering positive relationships. Exceeds high performance with retail skills that’s needs on the floor. Motivated and dependable individual with a positive attitude and a strong work ethic. eager to learn new skills and contribute to team success. Builds strong relationships with coworkers an d is committed to performing job responsibilities to the highest standard.
Overview
6
6
years of professional experience
Work History
Cleaning Technician
Grace Manufacturing
Russellville, AR
04.2024 - 12.2024
- Operated cleaning equipment to maintain facility cleanliness and safety standards.
- Performed routine inspections to identify areas needing attention
- Utilized appropriate cleaning agents and tools for various surfaces and materials.
- Swept floors, removed debris and returned equipment to proper areas at end of each shift.
- Emptied trashcans and transported waste to collection areas.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided assistance to other staff members with cleaning of difficult areas.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
Caregiver
Home Instead
Fort Smith, AR
02.2023 - 10.2024
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medication and monitored health status as per care plans.
- Developed strong relationships with clients to enhance emotional well-being.
- Implemented engaging activities tailored to individual client needs and wants.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Cashier
Walmart
Russellville, AR
03.2021 - 07.2022
- Processed customer transactions efficiently using cash registers and point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Maintained accurate cash drawer, ensuring proper cash handling procedures were followed.
- Collaborated with team members to restock merchandise and maintain organized sales floor.
- Trained new cashiers on operational procedures and customer service best practices.
- Implemented strategies to reduce wait times during peak hours, improving checkout efficiency.
- Greeted customers entering store and responded promptly to customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Co Teacher
ABC Childrens Learning Academy
Clarksville, AR
05.2019 - 11.2020
- Assisted in curriculum development and implementation for diverse learning needs.
- Facilitated engaging activities that promoted social, emotional, and cognitive growth in students.
- Collaborated with lead teacher to create a positive classroom environment fostering inclusivity.
- Monitored student progress and adapted instructional strategies to enhance learning outcomes.
- Coordinated with parents to discuss student development and address concerns collaboratively.
- Documented daily activities and student interactions to ensure accurate record-keeping.
- Fostered critical thinking skills in students through problem-solving activities and real-world applications of concepts taught in class.
- Promoted a positive learning environment by establishing clear expectations and encouraging respectful behavior among students.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Improved overall classroom performance with consistent evaluations, feedback, and tailored support for individual needs.
Retail Sales Associate
Belk
Russellville, AR
11.2018 - 12.2019
- Assisted customers in locating products and provided knowledgeable recommendations.
- Operated point-of-sale systems to process transactions efficiently.
- Maintained visual merchandising standards to enhance product presentation.
- Collaborated with team members to ensure a seamless shopping experience.
- Managed inventory levels and restocked merchandise as needed.
- Addressed customer inquiries and resolved issues promptly to enhance satisfaction.
- Engaged in ongoing training to stay updated on product knowledge and sales techniques.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Education
High School Diploma -
Pottsville High School
Pottsville, AR05.2015
Skills
- Fast learner
- Costumer service
- Conflict resolution
- Friendly resolution
- Active listening
- Reliable
- Strong work ethic
- Team work
- Communication skills
- Problem solving
Timeline
Cleaning Technician
Grace Manufacturing
04.2024 - 12.2024
Caregiver
Home Instead
02.2023 - 10.2024
Cashier
Walmart
03.2021 - 07.2022
Co Teacher
ABC Childrens Learning Academy
05.2019 - 11.2020
Retail Sales Associate
Belk
11.2018 - 12.2019
High School Diploma -
Pottsville High School