Hi, I’m
Crystal Castillo
Fort Worth,TX
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Reliable host offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Sales areas and flexible with changing business needs.
Overview
2
years of professional experience
2
years of post-secondary education
1
Language
Work History
Comet CleanersFort Worth, TX
Customer Service Associate Cashier
07.2023 - Current
Job overview
- Checked personal identifications during alcohol and tobacco sales.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Collected and authorized guest payments.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
DillardsFort Worth, TX
Sales Associate
01.2023 - 06.2023
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Pappadeaux's Seafood KitchenFort Worth, TX
Host
10.2022 - 01.2023
Job overview
- Monitored seating area and checked restrooms regularly to keep spotless.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Assisted managers with quickly resolving service- and food-related issues.
Hulen Mall KioskFort Worth, TX
Cashier Team Lead
11.2021 - 08.2022
Job overview
- Restocked and organized merchandise in front lanes.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Received and processed customer payments.
- Increased customer loyalty and retention.
- Communicated with customers and team members to solve problems.
Education
Texans Can Academy1316 E Lancaster Ave Fort Worth
Highschool Diploma
08.2020 - 04.2022
Skills
Inbound and outbound calling
undefinedAvailability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Associate Cashier
Comet Cleaners
07.2023 - Current
Sales Associate
Dillards
01.2023 - 06.2023
Host
Pappadeaux's Seafood Kitchen
10.2022 - 01.2023
Cashier Team Lead
Hulen Mall Kiosk
11.2021 - 08.2022
Texans Can Academy
Highschool Diploma
08.2020 - 04.2022
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