Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Castillo

Summary

Results-driven fleet management professional dedicated to enhancing operational efficiency and driving cost savings. Proven track record of implementing effective maintenance schedules and optimizing route planning to maximize productivity. Strong emphasis on team collaboration and adaptability to meet evolving business needs. Exceptional organizational and problem-solving skills contribute to streamlined operations and improved performance outcomes.

Overview

12
12
years of professional experience

Work History

Fleet Manager

Valley Field Services LLC.
08.2024 - Current
  • Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
  • Maintained accurate driver information for delivery scheduling.
  • Provided all drivers with pertinent safety materials regarding rules and regulations.
  • Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
  • Documented equipment transfers and sales details for accurate record keeping.
  • Oversaw procurement and deployment of fuel-efficient vehicles, leading to significant cost savings.
  • Organized records of vehicles, schedules and completed orders.

Office Manager

Z&H Services
12.2015 - 10.2019
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.

Administrative Assistant

Rgb Services
01.2014 - 11.2015
  • Invoiced the services done on 18 wheelers.
  • Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
  • Supported service department by expertly pulling parts and updating records.
  • Maintained parts system with current order and sales data.
  • Coordinated restocks by working closely with parts manager to fill critical gaps.
  • Boosted sales by capitalizing on cross-selling and upselling opportunities.

Education

GED -

New Mexico State University - Carlsbad
Carlsbad, NM
05.2004

Skills

  • Leadership
  • Communication skills
  • Time management
  • Fleet scheduling
  • Vehicle inspection
  • Critical thinking
  • Organization skills
  • Open Invoice
  • Word
  • Scheduling and calendar management
  • Invoicing and billing
  • Excel
  • Data entry
  • Accounts payable and receivable
  • Issue and conflict resolution
  • Fleet optimization
  • Vehicle inspections
  • Scheduling
  • Fleet management

Timeline

Fleet Manager

Valley Field Services LLC.
08.2024 - Current

Office Manager

Z&H Services
12.2015 - 10.2019

Administrative Assistant

Rgb Services
01.2014 - 11.2015

GED -

New Mexico State University - Carlsbad
Crystal Castillo