CRYSTAL CASTRO
San Jose,CA
Summary
Dependable and efficient customer service professional. Constantly striving to improve skills through education and experience.
Overview
19
19
years of professional experience
Work History
Security Guard
SSG Security
San Jose, CA
09.2023 - Current
- Worked part-time on-call to support company operations
- Secured rooms and floors for high-profile clients, including multiple NFL teams and players
- Monitored and patrolled premises to ensure safety and security
- Checked and granted access to approved visitors and staff
- Performed various tasks as required by the team
Caregiver
IHSS
Santa Clara, CA
01.2016 - Current
Security Officer
Protective Allegiant security
San Mateo, California
04.2025 - 07.2026
- Took care of the Evergreen community 3+ properties customer service observing and patrolling
Security Guard
First Shield Security and Patrol
San Jose, CA
06.2023 - 01.2024
- Monitoring and authorizing the entrance and exit of people and vehicles
- Protecting the property and staff by maintaining a safe and secure environment
- Reporting and responding to any suspicious behaviors, threats, alarms, accidents or emergencies
Security Guard, Team Lead
Asset Security
San Jose, CA
08.2022 - 04.2023
- Patrolling site
- Evicting trespassers and violators while following legal protocol and waiting for relevant authorities to arrive and take over.
- Carefully reviewing security footage to monitor the company's property.
- Providing detailed reports on daily activities and any incidents that have occurred.
- Oversee my team of guards, their duties, and breaks
- Opening and closing facility
Parking services
Impark Parking
Santa Clara, CA
01.2016 - 02.2017
- Guiding and assisting guests with parking
- Handling cash
- Directing vehicles
- Monitoring the parking lots
- Patrolling lots
Maid
Housekeeping
San Jose, CA
05.2014 - 12.2015
- Cleaning houses
- Organizing cleaning products
- Sanitizing
- Removing Garbage/recycling
- Following strict scheduling of appointments
Security Guard
Omni Security
San Jose, CA
02.2008 - 03.2010
- Patrolling vacant construction site
- Evicting trespassers and violators while following legal protocol and waiting for relevant authorities to arrive and take over.
- Carefully reviewing security footage to monitor the company's property.
- Providing detailed reports on daily activities and any incidents that have occurred.
Skills
- Dedicated
- Loyal
- Professional
- Dependable
- Always giving maximum effort
- Excel in self-directing/self-pacing
- Attention to detail
- Surveillance skills
- Manage multiple tasks
- Safety Management
- Communication
Timeline
Security Officer
Protective Allegiant security
04.2025 - 07.2026
Security Guard
SSG Security
09.2023 - Current
Security Guard
First Shield Security and Patrol
06.2023 - 01.2024
Security Guard, Team Lead
Asset Security
08.2022 - 04.2023
Caregiver
IHSS
01.2016 - Current
Parking services
Impark Parking
01.2016 - 02.2017
Maid
Housekeeping
05.2014 - 12.2015
Security Guard
Omni Security
02.2008 - 03.2010