Crystal Cato
Riviera Beach,FL
Summary
Dedicated Licensed Practical Nurse Proficient in EMR system configuration and clinical application analysis, with extensive experience in psychiatric care, behavioral health, geriatric nursing, medication administration, patient assessments, and emergency response. Strong organizational and leadership skills with a commitment to providing high-quality patient care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
LPN Psychiatric Nurse
URP Behavioral Health
11.2023 - Current
- Conduct nursing assessments and develop treatment plans.
- Perform suicide risk and fall risk assessments.
- Administer medications and monitor lab values.
- Coordinate care with physicians, ARNPs, and clinical teams.
- Manage nursing schedules and ensure compliance.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
Athena One EMR Clinical Application Analyst
Greene County General Hospital
01.2023 - 04.2024
- Configured and administered Athena System.
- Developed encounter plans and text macros.
- Collaborated with cross-functional teams to ensure seamless integration of clinical applications.
- Created order sets and tracked quality metrics.
- Designed and created paper clinical forms.
- Managed user access and billing provider admin.
- Administered Athena Collectors and created allowable and fee schedules.
- Answered technical questions regarding business and clinical aspects of application purchase and implementation.
- Coordinated training and developed workflows.
- Administered patient portal and configured Athena interface.
- Resolved HL7 error messages as IMQM admin.
- Built reports and designed roles and permissions.
- Administered Phressia, developing custom digital check-in forms and configuring appointment scheduling templates and reminders.
Overnight Nurse Supervisor
Mandala Healing Center
01.2022 - 08.2023
- Oversaw nursing schedules and delegated workflow.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Reduced medication errors by conducting thorough staff training sessions and promoting open communication among team members.
- Conducted nursing assessments and administered medications.
- Managed patient discharges and coordinated care with clinical teams.
EMR Senior Analyst
Care Works
11.2018 - 12.2022
- Planned, developed, maintained, and operated health record indexes.
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
- Resolved Link-logic errors and trained all clinical staff.
- Troubleshooted defects and performed scheduled maintenance and upgrades.
- Created letters and handouts, updated encounter types, and organized orders custom list.
- Added service providers to EMR and managed weekly core team meetings. - Updated monthly immunization vaccine custom list.
- Created new user accounts and trained end-users on EMR usage.
LPN
Boca Recovery Center
07.2020 - 03.2021
- Provided care in a 12-bed Covid-19 positive unit.
- Performed nursing assessments, developed treatment plans, and administered medications.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Cared for wounds, provided treatments, and assisted with procedures.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
Floor Nurse, LPN
Majestic Rehabilitation and Nursing Center
04.2020 - 07.2020
- Provided care in a 68-bed Covid-19 positive unit.
- Conducted sepsis and Covid screenings, wound care, and emergency response.
- Modified patient health treatment plans by observing patient conditions and responses.
- Administered medications safely according to physician orders, closely monitoring for adverse reactions or interactions among drugs.
- Improved patient satisfaction scores through compassionate care and effective communication.
LPN
Lucida Treatment Center
10.2019 - 02.2020
- Performed nursing assessments and managed patient care.
- Conducted medication reviews and ensured compliance with treatment plans.
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
Medical Department/MAT Program Supervisor
Boca Recovery Center
10.2018 - 10.2019
- Managed and medicated clients on the MAT program.
- Conducted nursing assessments and coordinated care with medical staff.
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Coached team members on productivity strategies to accomplish challenging goals.
- Increased program efficiency by streamlining processes and implementing time-saving strategies.
EHR Analyst (Legacy Support)
Twin Rivers Regional Medical Center
10.2016 - 11.2018
- Gathered data for forms development with VFE.
- Transitioned from GE Centricity to EPIC EMR.
- Ran weekly admin hold/in-process orders reports and monthly KB updates.
- Resolved LinkLogic errors and prepared draft forms for clinical review.
- Created workflow guides, training materials, and trained staff on EMR usage.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
Assistant Nurse Manager
Immunotek
07.2017 - 05.2018
- Assisted in managing plasma center operations and compliance with regulations.
- Trained and supervised staff, maintained documentation, and managed emergency responses.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Streamlined steps in rapid response situations by prioritizing and delegating tasks.
- Verified facility remained up-to-date and compliant with laws and regulations.
Detox Nurse
Summit Detox
03.2015 - 07.2017
- Conducted nursing assessments and monitored the detoxification process.
- Administered medications and ensured accurate documentation.
- Coordinated discharge planning activities for successful transition from detox programs into other levels of care or community-based resources.
- Streamlined admission processes by efficiently assessing incoming patients, gathering relevant medical history information, and initiating appropriate treatment protocols.
- Evaluated the effectiveness of existing detox protocols, suggesting improvements or modifications based on current evidence-based research and best practices.
EHR Analyst
Georgiana Hospital
12.2015 - 12.2016
- Maintained GE system setup and configuration on Centricity 9.8.
- Upgraded from 9.5 to 9.8 and installed monthly KB updates.
- Provided application support, including creating and updating letters, text components, and encounter types.
- Identified trends and patterns in large datasets, leading to actionable insights for business growth.
- Developed EMR training materials and coordinated training schedules.
Physician Substitute LPN
Biotest Pharmaceuticals Corporation
09.2014 - 08.2016
- Performed physical exams and managed donor suitability.
- Handled emergencies and maintained medical supplies.
- Maintained detailed and accurate patient records, ensuring the confidentiality of sensitive information.
- Improved patient outcomes by conducting thorough examinations and accurate diagnoses.
- Reduced wait times for patients by efficiently triaging incoming cases based on severity and urgency.
- Kept abreast of regulatory changes affecting clinical practice, implementing necessary updates to remain compliant with standards of care.
Junior Support Analyst
Kindred Hospital
08.2014 - 12.2015
- Compiled, processed, and maintained medical records.
- Retrieved patient medical records for providers and other medical personnel.
- Created user accounts and managed access control.
- Improved customer satisfaction by promptly addressing and resolving support issues.
- Supported project management with implementation tasks.
- Performed GE Centricity system setup and configuration, including setting up new users and building custom problem lists.
OB Coordinator
GYN Specialists of the Palm Beaches
03.2008 - 09.2014
- Verified insurance benefits and managed patient information.
- Handled administrative tasks and provided customer service.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Entered data, generated reports, and produced tracking documents.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Application Analyst
Parkway Regional Hospital
10.2013 - 08.2014
- Provided super-user support on Centricity 9.5.
- Supported front-end and back-end user preferences, created letters and text components.
- Trained clients on system-based meaningful use requirements and facilitated EMR meetings.
- Edited clinical content (CCC Forms - TFE & VFE).
- Conducted comprehensive data analysis to identify trends and areas for improvement, leading to better-informed decision-making processes.
- Assisted in identifying gaps between business requirements and application capabilities and recommend action steps.
EHR Analyst
Delaware Otolaryngology Hospital
07.2012 - 09.2013
- Created workflow guides and training materials.
- Trained clinical and front office staff on EMR.
- Provided go-live support and technical/general support for EMR systems.
- Logged and tracked all support issues, problems, and requests.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
EMR Implementation/Go-Live
K&C Consulting
12.2008 - 06.2012
- Provided EMR go-live support and assisted with project management tasks.
- Performed GE Centricity system setup and configuration, including setting up new users and building custom problem lists.
- Re-engineered workflows and set up folders, document type views, groups, roles, and specialties.
- Created custom reports, encounter types, and clinical kits.
- Troubleshooted EMR issues and provided weekly status reports.
- Conducted training for all clinical and front office staff.
Education
Associate in Nursing -
Fortis Institute
03.2014
Skills
- EMR / EHR
- Regulatory Requirements
- Multitasking
- Time management abilities
- Problem-solving abilities
Certification
- Compact LPN License
- Basic Life Support (BLS) Certification
Personal Information
Title: Licensed Practical Nurse
Timeline
LPN Psychiatric Nurse
URP Behavioral Health
11.2023 - Current
Athena One EMR Clinical Application Analyst
Greene County General Hospital
01.2023 - 04.2024
Overnight Nurse Supervisor
Mandala Healing Center
01.2022 - 08.2023
LPN
Boca Recovery Center
07.2020 - 03.2021
Floor Nurse, LPN
Majestic Rehabilitation and Nursing Center
04.2020 - 07.2020
LPN
Lucida Treatment Center
10.2019 - 02.2020
EMR Senior Analyst
Care Works
11.2018 - 12.2022
Medical Department/MAT Program Supervisor
Boca Recovery Center
10.2018 - 10.2019
Assistant Nurse Manager
Immunotek
07.2017 - 05.2018
EHR Analyst (Legacy Support)
Twin Rivers Regional Medical Center
10.2016 - 11.2018
EHR Analyst
Georgiana Hospital
12.2015 - 12.2016
Detox Nurse
Summit Detox
03.2015 - 07.2017
Physician Substitute LPN
Biotest Pharmaceuticals Corporation
09.2014 - 08.2016
Junior Support Analyst
Kindred Hospital
08.2014 - 12.2015
Application Analyst
Parkway Regional Hospital
10.2013 - 08.2014
EHR Analyst
Delaware Otolaryngology Hospital
07.2012 - 09.2013
EMR Implementation/Go-Live
K&C Consulting
12.2008 - 06.2012
OB Coordinator
GYN Specialists of the Palm Beaches
03.2008 - 09.2014
Associate in Nursing -
Fortis Institute
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