CRYSTAL CEBULA
Fife,WA
Summary
To obtain a position, offering growth, and draw on my previous experience and training Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Office Assistant position. Ready to help team achieve company goals.
Overview
2022
2022
years of professional experience
Work History
Chiropractic Office Assistant
Proctor Chiropractic
07.2019 - Current
- Greeting patients
- Scheduling patients
- Answering multi phone line
- Verifying Insurance benefits
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Received, recorded and filed medical payments by check, cash and credit card.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Improved timely payment of bills by developing flexible payment plans for patients.
- Contacted patients regarding unpaid and underpaid accounts to resolve issues.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
Data Entry, Insurance Specialist, Office Assistant, Entry , Admin Assistant
Tuttle & Devine Chiropractic
04.2012 - 05.2019
- Greeting patients
- Scheduling patients
- Answering multi phone line
- Verifying Insurance benefits
- Data
- Processed eligibility and benefits verification and authorization requests.
- Resolved discrepancies in insurance payments by collaborating with carriers.
- Researched and resolved routine and complex issues.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Entry , Office Manager/ Office Assistant
Fox Rent A Car
09.2007 - 11.2008
- Answer Multi Phone System
- Handling Customer Complaints Through Emails, Phone, And counter
- Claims manager
- Data
Insurance Specialist, Office Assistant
American Alarm Federal
1 1 - 01.2007
- Manage A Office And A Staff Of Seven
- Banking/ Payroll
- Handling Customer Complaints
- Collections
- Data Entry
- Answering Multi Phone system
- Acted as subject matter expert, answering internal and external questions and inquiries.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Researched and resolved routine and complex issues.
Front Desk Clerk
Ramada Limited
05.2002 - 12.2004
- Customer Service
- Answering Multi Phone System
- Assisting Customers with Reservations, Data Entry
- QUALIFACATIONS Type 35-40 Wmp
- 10-Key by Sight And Touch
- Multi-Line Telephone Systems
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees and payments.
- Politely welcomed arriving guests, providing room keys and information on amenities and policies.
Education
GED -
Pierce College
Lakewood, WA03.2000
Skills
- Patient File Updates
- Data Entry Software
- Attention to Detail
- Medical Report Preparation
- Patient Relations
- Insurance Billing Procedures
- Patient Screening
- Cleaning and Sanitizing
- Phone and Email Etiquette
- Appointment Scheduling
- HIPAA Compliance
- Insurance Verification
- Patient Flow
- Workplace Design
Timeline
Chiropractic Office Assistant
Proctor Chiropractic
07.2019 - Current
Data Entry, Insurance Specialist, Office Assistant, Entry , Admin Assistant
Tuttle & Devine Chiropractic
04.2012 - 05.2019
Entry , Office Manager/ Office Assistant
Fox Rent A Car
09.2007 - 11.2008
Front Desk Clerk
Ramada Limited
05.2002 - 12.2004
GED -
Pierce College
Insurance Specialist, Office Assistant
American Alarm Federal
1 1 - 01.2007
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