Summary
Overview
Work History
Skills
Timeline
Generic

Crystal Celedon

Laredo,TX

Summary

Energetic Restaurant Team Member remaining composed in fast-paced environments. Knowledgeable individual willing to take customer orders and clean areas so that the restaurant exceeds food safety regulations. Outgoing employee with great attendance record.

Overview

11
11
years of professional experience

Work History

Restaurant Hostess

Border Foundry Restaurant & Bar
Laredo, TX
09.2014 - 05.2024
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Assisted with setting up banquet rooms for special events.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered telephone to provide dining information and take reservations.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.

Barback

Border Foundry Restaurant & Bar
Laredo, TX
08.2014 - 05.2024
  • Assisted bartenders by stocking beer, wine, liquor, and other bar items.
  • Restocked ice and prepared garnishes for drinks.
  • Cleaned the bar area including counters, glasses, and utensils throughout shift.
  • Maintained a clean work environment by sweeping floors and disposing of trash.
  • Organized bottles and cans on shelves according to brand or type.
  • Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
  • Maintained spotless, well-stocked bar organized and ready for customer demands.

Server

Border Foundry Restaurant & Bar
Laredo, TX
08.2014 - 05.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Restaurant Manager

Border Foundry Restaurant & Bar
Laredo, TX
08.2014 - 05.2024
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Assisted with kitchen preparation during peak times as needed.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Trained new employees to perform duties.
  • Assisted staff by serving food and beverages or bussing tables.

Kitchen Prep

Border Foundry Restaurant & Bar
Laredo, TX
08.2014 - 05.2024
  • Prepared ingredients for meals according to recipes and menus.
  • Stocked kitchen with necessary supplies such as seasonings, condiments, spices, and other ingredients.
  • Maintained cleanliness of kitchen by sweeping mopping washing dishes disposing trash.
  • Followed instructions from head chef regarding recipe modifications portion size plate presentation garnishes.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces and taking out trash.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.

Office Secretary

Border Foundry Restaurant & Bar
Laredo, TX
08.2014 - 05.2024
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Scheduled appointments, meetings, travel arrangements and conference calls.
  • Prepared agendas and made arrangements for committee, board, and other meetings.
  • Provided administrative support to management staff as needed.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Ordered office furniture as required for new employees or additional space needs.
  • Monitored employee attendance records in order to ensure compliance with company policies.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.

Inventory Coordinator

Border Foundry Restaurant & Bar
Laredo, TX
08.2014 - 05.2024
  • Maintained accurate inventory records and ensured accuracy of data entry.
  • Developed, implemented, and monitored inventory control procedures to ensure optimal stock levels.
  • Performed daily, weekly, or monthly reconciliations of inventory balances as required by management.
  • Reviewed purchase orders against invoices to ensure items were received correctly.
  • Analyzed current inventory levels and identified areas that needed improvement or adjustment.
  • Researched alternative sources for materials when necessary due to backorders or shortages.
  • Managed returns from vendors and updated appropriate documents accordingly.

Restaurant Busser

Border Foundry Restaurant & Bar
Laredo, TX
08.2013 - 05.2024
  • Reset tables in a timely manner with clean silverware, napkins and condiments.
  • Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
  • Swept floors and removed garbage from dining area.
  • Performed opening duties including setting up side stations for service staff.
  • Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
  • Assisted with restocking supplies such as straws, cups, plates and utensils.
  • Verified that all guests had been served before leaving their table after the meal was completed.
  • Provided assistance to other employees when needed during peak business hours.
  • Ensured that all areas were properly sanitized at the end of each shift.
  • Responded promptly to customer inquiries related to menu items or services offered.
  • Checked customer identification for alcohol purchases in compliance with state regulations.
  • Delivered excellent customer service by being friendly and accommodating guest needs.
  • Inspected restaurant prior to opening for cleanliness and proper set-up of tables, chairs and booths.
  • Stocked ice bins with fresh ice cubes throughout the day as needed.
  • Replenished condiments when necessary; filled salt shakers and pepper mills.
  • Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Cleared, cleaned and sanitized booth and chair cushions and tables.
  • Wiped down and cleaned chairs, booths and highchairs.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.

Skills

  • Conflict Resolution
  • Food inspection
  • Dining customer service
  • Table setting arrangements

Timeline

Restaurant Hostess

Border Foundry Restaurant & Bar
09.2014 - 05.2024

Barback

Border Foundry Restaurant & Bar
08.2014 - 05.2024

Server

Border Foundry Restaurant & Bar
08.2014 - 05.2024

Restaurant Manager

Border Foundry Restaurant & Bar
08.2014 - 05.2024

Kitchen Prep

Border Foundry Restaurant & Bar
08.2014 - 05.2024

Office Secretary

Border Foundry Restaurant & Bar
08.2014 - 05.2024

Inventory Coordinator

Border Foundry Restaurant & Bar
08.2014 - 05.2024

Restaurant Busser

Border Foundry Restaurant & Bar
08.2013 - 05.2024

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Crystal Celedon