
Registered Nurse with 15 years of experience across acute and critical care settings within large hospital systems. Background includes ICU, trauma, step-down, and medical-surgical care, along with hands-on experience supporting clinical workflows, healthcare technology adoption, and system rollouts, with a strong foundation in Epic EHR optimization and clinician training. Adept at building strong customer and clinician relationships, problem-solving, and providing advanced product support and troubleshooting. Excels in independent, field-based roles and thrives in travel-intensive positions, consistently driving customer satisfaction and supporting strategic initiatives.