Crystal Childers
Beckley,WV
Overview
20
20
years of professional experience
Work History
Teller
First CommunityBank
01.2018 - 09.2020
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Sales Manager
Highlawn Funeral Home
08.2014 - 01.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Service Administrator/ Internet Manager
Mountaineer Automotive
06.2006 - 08.2014
- Managed a high volume of service requests, prioritizing tasks to meet deadlines consistently.
- Enhanced customer satisfaction by promptly addressing service inquiries and providing accurate information.
- Facilitated clear communication between clients and technical teams through concise documentation and effective followups.
- Trained new employees on company procedures and software systems, contributing to their rapid integration into the team.
Pre-K Teacher
United Methodist Temple
08.2003 - 05.2006
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Promoted social-emotional development with interactive lessons on empathy, conflict resolution, and self-regulation techniques.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Sales Associate
Hunting and Fishing Warehouse
04.2000 - 08.2003
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Skills
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Excellent time management skills
- Positive
- Friendly
- Transaction processing accuracy
- Relationship building and management
- Goal-oriented focus
- Patience and Empathy
- Listening and Comprehension
- Banking Product Knowledge
- Financial software
- Sales and Cross-Selling
- Fraud Detection Proficiency
- Rapid data entry skills
- Data Entry
- Bill Payment Receipt
- New Account Setup
Timeline
Teller
First CommunityBank
01.2018 - 09.2020
Sales Manager
Highlawn Funeral Home
08.2014 - 01.2018
Service Administrator/ Internet Manager
Mountaineer Automotive
06.2006 - 08.2014
Pre-K Teacher
United Methodist Temple
08.2003 - 05.2006
Sales Associate
Hunting and Fishing Warehouse
04.2000 - 08.2003
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